Groove vs Pushwoosh

Side-by-side comparison of features, reviews, pricing and more

Groove

Category: Project Management Tool
Industries: Marketing, Business, Fianncial

Pricing

Starting From:

$0 /month

Pushwoosh

Category: Project Management Tool
Industries: Marketing, Business, Fianncial

Pricing

DEVELOPER

Starting at $84.00

Per Month

MARKETING

Starting at $251.00

Per Month

20M+ Downloads
5/5

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Groove reviews

I absolutely love the broad automation functions of Groove that optimise all of my outbound communication and the tracking behind it. In my opinion Groove the most important software beneath Salesforce for any sales professional. It safes time, brings efficiency and transparence to my daily worklife. Especially the tracking of my own sales activities tackles a big pain of mine.

- Peter H. Enterprise Account Executive

My favorite tool within Groove is the feature that allows me to see when and how many times a client has opened my email. This allows me to gauge the intended recipient's interest level, which helps me determine where I need to spend my efforts. I also love having the ability to create a template and insert that template within an email. This saves me tons of time instead of having to retype the same email for multiple recipients.

- Nicole H. Associate District Manager

THe dynamic text is something I don't use

- Jim G. Senior Account Executive

Pushwoosh reviews

We are with pushwoosh for over 5 years, and its says a lot! Each app we developed, is the first platform we all agree on. There are more developments to come, but marketing can work with this amazing tool with minor issues.

- Avner A. Product manager

It helps me maintain the retention strategies.

- Carolina A. Associate Community Manager

Some Pushwoosh options are not obvious. For example, divided tags and events. Sometimes there may be bugs with sending push notifications or collecting statistics.

- Evgeniy C. Acquisition Manager

Pros & cons

Groove

Pros
We are helping to solve the issues that clients get when using their websites
It's been a great way to keep on top of problems that are being reported
It is good to keep track of all the support requests that we get in
It's a great way to keep on top of issues reported by clients
Okay, so at first I was a bit upset about having to learn a new music player through Microsoft
But I quickly embraced the Groove and love to use it
It Helps me keep my sanity
If this is the Groove that I am reviewing, the ability to put on my playlist and headphones keeps me sane."

Cons
I can see the list of Labels we've created by going to Settings > Ticketing > Labels, but I have no way to view the tickets that have been assigned those Labels
Agent collision happens regularly and there is no "play" button to automatically go from ticket to ticket
There isn't an easy way to prioritize customers by spend
Frequent updates move features around and sometimes makes it difficult to find something that you use every day
Keeps things in order amongst our small team
I am frustrated by the KB though."

Pushwoosh

Pros
helps to create the path with automated push notifications
triggered by specific triggers
It's easy to implement and to schedule push notifications on it
Able to build custom geofencing solutions for push notifications
creating push notifications in multiple languages and deep-linking to certain parts of our application

Cons
The reports need much more work, and the ability to really analyze and understand the users and the way it's behaving still uck of data and options
Segments are not enabling OR options
For deeper integration with our software, we subsequently opted for integration via API, which is another key feature offered by the platform.

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