Groove vs Timogix

Side-by-side comparison of features, reviews, pricing and more

Groove

Category: Project Management Tool
Industries: Marketing, Business, Fianncial

Pricing

Starting From:

$0 /month

Timogix

Category: Project Management Tool
Industries: Productivity, Marketing, Financial

Pricing

Starting From:

$3.00 /month

20M+ Downloads
5/5

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Groove reviews

I absolutely love the broad automation functions of Groove that optimise all of my outbound communication and the tracking behind it. In my opinion Groove the most important software beneath Salesforce for any sales professional. It safes time, brings efficiency and transparence to my daily worklife. Especially the tracking of my own sales activities tackles a big pain of mine.

- Peter H. Enterprise Account Executive

My favorite tool within Groove is the feature that allows me to see when and how many times a client has opened my email. This allows me to gauge the intended recipient's interest level, which helps me determine where I need to spend my efforts. I also love having the ability to create a template and insert that template within an email. This saves me tons of time instead of having to retype the same email for multiple recipients.

- Nicole H. Associate District Manager

THe dynamic text is something I don't use

- Jim G. Senior Account Executive

Timogix reviews

We got a complete functional time management system that has an easy set up and can interface to our accounting software

- Gina President and Principal Clinical Data Manager

I shopped around a number of tools/software for tracking time for my new startup. The few that I ran into met my needs but are over priced. After much research I decided to move forward with Timogix. The on-boarding process was simple, easy, and fast - It took me less than 10 minutes to get my entire team set up. The customer service is proactive about supporting customer needs - as they reached out to me to welcome and made efforts to resolve certain changes without even me asking. Happy so far and would recommend this to anyone that is looking for similar set of functionality.

- Asad A.

I dislike that I need to update the amount of billing users each time I add or remove a user.

- Stephanie S. HR

Pros & cons

Groove

Pros
We are helping to solve the issues that clients get when using their websites
It's been a great way to keep on top of problems that are being reported
It is good to keep track of all the support requests that we get in
It's a great way to keep on top of issues reported by clients
Okay, so at first I was a bit upset about having to learn a new music player through Microsoft
But I quickly embraced the Groove and love to use it
It Helps me keep my sanity
If this is the Groove that I am reviewing, the ability to put on my playlist and headphones keeps me sane."

Cons
I can see the list of Labels we've created by going to Settings > Ticketing > Labels, but I have no way to view the tickets that have been assigned those Labels
Agent collision happens regularly and there is no "play" button to automatically go from ticket to ticket
There isn't an easy way to prioritize customers by spend
Frequent updates move features around and sometimes makes it difficult to find something that you use every day
Keeps things in order amongst our small team
I am frustrated by the KB though."

Timogix

Pros
Intuitive flow from the well-designed screens for time entry through invoicing and reporting
It is project and task driven, excellent for many, but especially for my organization built on free-lancers
The system interfaces with QuickBooks, if needed, has multiple reports that are very easy to export
In addition, the system has expense reporting functionality.

Cons
Some more configuration options could be added like requiring specific users to enter comments/activity notes with time entries.

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