Guesty vs Mopinion

Side-by-side comparison of features, reviews, pricing and more

Guesty

Category: Communication Tools
Industries: Business, Education

Pricing

Free

Mopinion

Category: Communication Tools
Industries: Education, Communication, Business, Marketing

Pricing

Growth

$ 229 /month

Turbo

$ 579 /month

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

you read – faster.

Sir Richard Branson

Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.

Sir Richard Branson

Guesty reviews

All in all: pretty terrible. Notifications delayed. Tapping notifications doesn't open them. App signs out, sometimes multiple times a day (usually every couple days). Just onboarded my portfolio with Guesty but the shakiness of the mobile app is making me take pause with continuing using the platform. Would be eager to see changelog/timeline of fixes. This level of functionality is unacceptable given the cost of service. Better yet--focus on making a responsive browser app experience.

- A Google user

Your new updated app DOES NOT WORK. I continue to have problems and cannot use my phone for my business with your app. I am so disappointed that all your new roll out improvments were obviously not beta tested well enough. This has cost me so much valuable time!!!

- Catherine Ventling

One of the main reasons I signed up with Guesty is because they have the app. But it's very basic and keeps crashing and doesn't show messages in real time, some never show up and some with a few hours delay which makes the communication with guests very difficult. Support is also another big issue. I can only contact Guesty by email and they don't reply for days/weeks and even then their reply is rarely helpful. Extremely bad value for money, I'll have to cancel them if they don't sort it

- A Google user

Mopinion reviews

In order to come up with valid ideas that move the site forward, I believe 80% of the effort is simply to listen to your customers. They talk to you through their actions, interactions, engagements and other data they leave behind. However, this can leave room for interpretation as well as emotions being hard to track. This is why we need a way to get in touch with our consumer, so we can answer the “why” to the “what”

- Davy Schuyt CRO Manager at Calvin Klein

We found that these indicators were not necessarily suitable for (operationally) driving customer satisfaction on our website and that we could go further in collecting feedback online. For this reason, we decided to implement the Mopinion tool

- Nicolas Haese Customer Experience Manager at Leroy Merlin

We received positive lessons from the survey results. We have received feedback and requests, some of which we have already implemented. It’s really nice that some interesting requests from customers have been brought to our attention through the integration of Mopinion surveys.

- Sebastian Flach United News Network

Pros & cons

Guesty

Pros
Auto-messages, auto-replies, and auto-tasks
They have integrations with a lot of platforms
Easy to communicate

Cons
The integrations with the OTAs are pretty terrible
Ystem is overly buggy/poorly designed
It failed to properly import the bed types in my listings from AirBnB

Mopinion

Pros
It's easy to iterate and improve your feedback system
Specially the option to customize the design helped us a lot to gain more responses
Also the dashboard, wich you can adjust manually, is very nice
The forms are very easy to set up and customize
We're able to get specific feedback from our users and the ability to attach a screenshot is an added bonus
Very good feedback tool for standard situations."

Cons
What you buy is the tool, but not the advice
There is no personal coach or someone who sets up a plan with you, but that was something we knew on forehand
You have to constantly rebuild your dashboard as they get destroyed at each connection
I need always to double-check the results and results are randomly displayed
As a SAAS company, we need to track and analyze our NPS
MOPINION as all the features we are looking for, but I suspect they have no tech team and the support is extremely poor
The platform so unstable and doesn't display properly the results, destroy the dashboards or gives random results."

What is Speechify?

Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.

How can Speechify turn anything into an audiobook?

Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.

Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.

Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

Trending products

Choose Language :