Guesty vs Trilian

All in all: pretty terrible. Notifications delayed. Tapping notifications doesn't open them. App signs out, sometimes multiple times a day (usually every couple days). Just onboarded my portfolio with Guesty but the shakiness of the mobile app is making me take pause with continuing using the platform. Would be eager to see changelog/timeline of fixes. This level of functionality is unacceptable given the cost of service. Better yet--focus on making a responsive browser app experience.

- A Google user

Your new updated app DOES NOT WORK. I continue to have problems and cannot use my phone for my business with your app. I am so disappointed that all your new roll out improvments were obviously not beta tested well enough. This has cost me so much valuable time!!!

- Catherine Ventling

One of the main reasons I signed up with Guesty is because they have the app. But it's very basic and keeps crashing and doesn't show messages in real time, some never show up and some with a few hours delay which makes the communication with guests very difficult. Support is also another big issue. I can only contact Guesty by email and they don't reply for days/weeks and even then their reply is rarely helpful. Extremely bad value for money, I'll have to cancel them if they don't sort it

- A Google user

It has great potential. It has some places where it needs improvement. Let me begin with saying I use it almost daily as communications between my desktops, phone, tablet, and laptop. Sometimes it tells you you are online but you aren't. It is hit and miss (mostly miss) for sending pictures. There is no way to see who else has Trillian to be able to enlarge your circle of friends. Bottom line, if you need something basic this is great but if you need something more than just the basics, no

- Pam

Photos taken with the photo app frequently are in the wrong orientation when I try to send them, despite being correct in the phone's gallery app. Discord and Messenger don't do this even if I send the exact same photo. Also signed out frequently even though it's set not to turn off with battery optimization, meaning that I can't just share using the Android menu half the time. I have to go back and do it again. Please fix!

- Rachel C. (Kairuka)

I like the app. I've been using it for about 2 years and I purchased a lifetime subscription. Recently, after an app update, I've been having a problem with the notification features in the app (I use an Android phone and no longer get notifications for messages). I've contacted Customer Support several times over the past approximately 4 weeks and have gotten no response.

- D Callahan