Side-by-side comparison of features, reviews, pricing and more
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
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Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
STANDARD: MISSION CRITICAL
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I have used many other marketing automation tools before but Hey Oliver is not tedious and painful to work with. It just takes seconds to setup campaigns and monitor the whole thing. Beautiful user (graphic) experience and easy smart segmentation building with advanced logic. With Hey Oliver, it's not a matter of "Can we do it?" it's more so "How can we do it?Charalambos X.
Hey Oliver is a comprehensive marketing automation software designed to accelerate business growth, improve visitor conversion, and launch automated marketing campaigns that are highly personalized and targeted intelligently at the right people. With Hey Oliver, marketers and businesses are able to increase their conversion rates by as much as 34% due to smart targeting. Engagement is increased eight times, thanks to the software intelligent campaign creator.
Creating custom data sources with custom-defined actions allows for rapid use by teams while maintaining governance. Human-in-the-loop automation is a crucial feature for us in the regulated industry in which we participate. Tonkean's focus on this as such a foundational part of their identity is excellent. The time to market has also enabled faster delivery of new products/services to market which under COVID has been tremendous. The real power here, I think, is the clear enablement of citizen developed automations.Chris G.
Tonkean is the OS for Business Operations, empowering operations teams to rapidly improve efficiency with an enterprise-grade, composable automation platform. By allowing ops teams to automate, monitor, and manage mission-critical business processes with no-code, while still maintaining compliance and security, Tonkean enables enterprises to accelerate operational velocity at scale. Founded in 2015, Tonkean has customers like Google, EVERSANA, Instacart, Grubhub, Crypto.com, and more using the platform to optimize and align their operations across the enterprise. The Tonkean platform makes automating complex business processes simple and accessible to non-developers, such as business operations teams and process owners, by abstracting the high technical barrier and coding expertise needed to deliver robust, enterprise-grade process solutions via composability. Ops teams compose custom process solutions using building blocks called “enterprise components” or ECs. ECs are modular, interchangeable, and reusable capabilities that perform actions or complete steps in a business process. These actions take one of three forms: 1) actions on people; 2) actions on systems or data; 3) and actions that perform business logic. ECs are fully governed and curated, typically by IT. They can be created in a variety of ways. They can be adopted from vendors or custom-built, or they can simply be extensions of existing tools and systems. Tonkean also comes with an extensive library of native components. This allows ops and process experts to rapidly build holistic process solutions that can work with different systems, easily adapt to changing needs, and measure cross-functional KPIs–all with no-code and no change management. Enterprises rely on Tonkean to optimize and align their operations across functions—including sales, marketing, customer support, legal, finance, and more. Operations teams leverage the platform to make their people, systems, and processes work better together. Common use cases include request intake triage, onboarding/offboarding, document generation, task management & follow-up, and much more.
I found it very easy to set up, integrate with my site, etc.I love all the capabilities but really wanted the chat feature.
- Sarah P.
Good experience for some specific use cases, but not a complete suite to all the needs of a serious business
- David G.
It saves so much stress out of the company's marketing department. We have every information we need for each visitor and with automated running campaigns we make them more engaged and potential clients. What i think benefits Hey Oliver is the fact that everything that we need in marketing it has it on it's platform. All the tools are there and easy to use for our marketing team. That's what differentiated it for me from other platforms.
- Alex F.
Tonkean UI is designed quite well, and super easy to understand and navigate for non-coders like myself. My Tonkean reps (Benny & Stu) are amazing and respond quickly to issues and resolve them in a timely manner.
- Mia P.
I like how robust and customizable the tool is. Compared to Zapier it is more customizable without sacrificing usability
- Dan K.
Tonkean allows our operations team to drive forward efficiency or processes improvements without needing engineering to get involved. Automation capabilities allow better coordination across our teams and keep the right people involved at every step. The flexibility of the Tonkean platform is perfect for a quicky growing company. The tool has many integrations built out already, but the team is also incredibly responsive to adding new tools when needed.
- TIm D.
|Overall my funnel conversions have improved, and my B2b conversion rates have also gone up as well|
|It is really simple to set up and use|
|Hey Oliver has been wonderful for helping my business track customers and convert them into recurring customers|
|They focus on deep audience data and analytics that help you run its campaigns truly exactly with the visitor segments, even running retargeting marketing campaigns."|
|With marketing automation, if you make a mistake as a beginner, it can be amplified to your entire audience before you realize it|
|What is missing from the tool is a social media monitoring feature|
|Customer service was surprisingly unpleasant|
|I was very shocked that someone thought it would be okay to speak to a customer that way."|
|The UI is user-friendly|
|Easy to automate complex business processes|
|Easy to integrate with a different data sources like Zendesk, Jira, Hubspot.|
|Steep learning curve at first|
|Some features are not clearly explained|
|Issues connecting google sheets as a reliable data source.|
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