Hotjar vs GMass

Side-by-side comparison of features, reviews, pricing and more

Hotjar

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Basic - Free

Plus - $32 per month

Business - $80 per month

GMass

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Standard - $19.95 per month

Premium - $29.95 per month

Enterprise - $49.95 per month

20M+ Downloads
5/5

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Hotjar reviews

I love using Hotjar! It helps me understand how users behave on my site, what they need, and how they feel. I can quickly see what pages they're visiting, how much time they're spending on each page, and where they're clicking. This information is really helpful in optimizing my client's sites.

- Sebastian P.

Analysis tools include Heatmaps, Visitor Recording, Form Analytics, and Conversion Funnels, which let you watch and measure how our users act.

- Mowshori K.

I would be surprised if there was a CRO or UX team that hasn't heard of Hotjar. It's a great little tool, especially given the price, but it doesn't allow enough flexibility to be your main on-site research tool. It's really good for starting out and doing some basic research. Sweet and simple! I guess marketers could benefit the most from this!

- Ioana G.

GMass reviews

I have had an increase of interviews since using GMass and it has helped tremendously with my recruiting efforts.

- Cara D.

For lead generation, Gmass is the best alternative email marketing platform. We can easily mass merge emails and schedule email campaigns with Gmass to generate interested customer inquiries. If we send emails to our clients using Gmail software, we can send one email at a time, and if we send multiple email recipients to email CC, it shows all customers how many email subscriber emails were sent. It is not a professional approach. So, with Gmass, we can easily send bulk emails while dynamically hiding client information from unknown users.

- Prem B.

I like how I can save my past emails as template automatically, cuts down on duplicate campaign time

- Eli B.

Pros & cons

Hotjar

Pros
Heatmaps, see where your users mouse is pointing
Capturing feedback from the users
Being able to see what the user see's

Cons
Customize the dashboard view - allow re-ordering of the widgets or hide widgets that aren't being used
Sometimes when you navigate and you press the back button nothing happens and you need to use the nav on the page but then you have to make a few clicks to get back where you were
Would be good to have integrations with ticketing platforms like JIRA, Github, and Bugherd in case you come across a bug you can easily raise a work ticket

GMass

Pros
The documentation is really good so set up is just a matter of carefully following what they tell you to do
It has all the key features I wanted: tracking of open and clicks and auto-follows ups
This program is awesome
I really like this program because one of the things that is important for a sales person is follow-up
Fortunately, the GMass extension was recommended through a contact and is an excellent solution to process and manage mass emails for marketing projects to my contact list."

Cons
I only regret not knowing about this sooner
I think most businesses and nonprofits can use Gmass instead of paying for expensive newsletter services
There is no immediately available customer support or a number you can call when things go wrong or you're having tech issues
It was odd and not informed that GMass would move some replies to my mail mergers into a subfolder and not my main inbox
I lost these emails for at least a few hours."

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