Imagen vs SmartVault

Side-by-side comparison of features, reviews, pricing and more

Imagen

Category: Documentation Tool
Industries: Marketing, Education, Social Media, Business

Pricing

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SmartVault

Category: Documentation Tool
Industries: Marketing, Business, Fianance, Health

Pricing

Standard

$20

PER USER / MONTH

Billed Annually

Business Pro

$40

PER USER / MONTH

Billed Annually

Accounting Pro

$40

PER USER / MONTH

Billed Annually

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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Imagen reviews

Our overall experience with Imagen has been excellent. Great team, nothing is too much trouble and they truly are the experts in what they do. We have received positive feedback both internally and externally for our Marketing Portal. Thanks team Imagen!

- Rachel M. VP Content Promotions

Great working relationship - collaborative idea sharing, extension of my team and cares about NBA and the clients we service on a global basis.

- Chris H. SVP, Media Operations & Technology

Excellent! They have been extremely supportive in adapting their existing software to meet our requirements.

- Brian N. Director

SmartVault reviews

My compliance department introduced SmartVault instead of google drive or another service. I couldn't be happier! And, the integration with docusign is awesome. My clients find it easy to work with.

- Tracey D. Financial

The software is only document storage and not the best one. It is supposed to integrate with Intuit tax software (Prosystems, etc.), but if you use something different (I am on CCH), you are out of luck. Customer service is horrible and not worth the time you spend contacting them. Please read my Cons section for more impressions.

- Mila S. Owner

I use SmartVault as my PDF printer, as well as a place to store client documents.

- Steven K. CPA

Pros & cons

Imagen

Pros
The team are also super helpful and always happy to help whenever I contact them, they explain things clearly and concisely
They are so great to work with, go above and beyond to meet our needs, are creative and innovative, and truly just a great experience
Their technology is just what we needed
We evaluated at least 12 other MAMs and are pleased to have selected Imagen for our current and future media asset management needs
Very good, our partnership manager is always very reposive and helpful
It provides a great platform to showcase our content and has definitely helped convert sales."

Cons
There is a few features which we do not make the most potential of I believe, but I am unsure how they would integrate into our business etc
A few features missing, but these have been noted by Image and are being deployed in later updates
There could be more tools to make tagging easier - templates for regular uploads
Also uploading tools for clients with poor connectivity
They need to fix this situation asap
Other than that, there isn't much that I see missing, frankly."

SmartVault

Pros
Plus, I believe that having a secure portal on my website is a positive thing that could help attract new clients
The ability to efficiently receive and transmit information back and forth between clients has been great
It is great for important document storage
Easy to function, manage documents and share with clients as well
This interactive secure portal has been a lifesaver with the increased use of electronic data transfer."

Cons
This will only slow you down a minute or two, but it can be mildly frustrating
We have some issues with permissions on our end and on the client end that requires some troubleshooting and frustration
My number one complaint is that you cannot edit documents in Smartvault
Customer Service is horrendous and is more likely to ignore you than be of any actual service."

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