Intercom vs Avo Assure

Side-by-side comparison of features, reviews, pricing and more

Intercom

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

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Avo Assure

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

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20M+ Downloads
5/5

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Intercom reviews

“Announcing new features through Intercom is the most effective way our users become aware of what we're building.”

- Veena Gupta

"Intercom is a great Customer Support tool" What do you like best about Intercom? Intercom's new inbox is great and we have seen a huge increase in our support team's speed by using it. The platform is overall easy to use and integrates well with our tech stack. Review collected by and hosted on G2.com. What do you dislike about Intercom? Based on the above we wanted to take advantage of one of their higher tiers. Frankly speaking, working with their Sales team has been a real pain and detractor. They firstly want to try and use Intercom for the whole sales cycle which is not great, and conversations that would take 5 minutes if you just hopped on a call, drag out for days. We are also migrating over to an EU bucket from their current US bucket, and again their Sales team has not been especially helpful in addressing specific areas of concern around this. Migrations have a number of different areas to consider and you can feel that the Sales team just want to "get the deal done." It has made us second guess our entire upgrade.

- Ian M.

"The benchmark of all chats." What do you like best about Intercom? Intercom is by far the leader in live chat software, from its capabilities and reach to its versatility via extensions, you can do so much with it and when your users interact with it, the experience is immediately familiar to them, which makes it feel simple and reliable. With added HIPAA compliance, you can do so much for your medical practice, we've included it in our mobile app and website and patients love using it. I would say that it's worth every penny. People are famliar with Intercom's experience so they will trust in your brand!

- Chris L.

Avo Assure reviews

Avo Assure is a a great Automation tool using which both desktop and web-based applications can easily be Automated. Click and Add, create an object, and Iris methods are used for object identification. Generic Keywords decrease scripting time. Reports generated by the tool help us to analyse the test results.

- Narayana K.

"This enterprise software testing tool is so far the best tool in terms of performance and quality. This tool has enhanced the process and user effort in an easy way. It can be easily used in large-scale applications and generate effective results. Since its interface is very user-friendly, it is the best to fit a lot of different industry types." One of the best features of the Avo Assure tool is that it helps to manage the test data very efficiently. Most of the time, Test teams struggle with the data. But with Avo, it had been an effortless task to increase productivity. It also supports Hybrid Automation with such ease.

- Vijay M.

The tool is keyword-driven. If you have logic in mind, it is easy to convert it to script using a vast collection of easy-to-understand keywords.

- Shweta M.

Pros & cons

Intercom

Pros
Easy to create customer journeys/sequences
In product tours
In product tool tips

Cons
Customer support could be betterwish posts looked less like pop ups
the interface is difficult to use at first

Avo Assure

Pros
The tool is keyword-driven
Easy to use
Easy to manage with recovery and integration features.

Cons
Report size is big and it will be difficult for debug
Updating an existing mind map is difficult
A short basic training requires for understanding the tool features.

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