Intercom vs BlazeMeter

“Announcing new features through Intercom is the most effective way our users become aware of what we're building.”

- Veena Gupta

"Intercom is a great Customer Support tool" What do you like best about Intercom? Intercom's new inbox is great and we have seen a huge increase in our support team's speed by using it. The platform is overall easy to use and integrates well with our tech stack. Review collected by and hosted on G2.com. What do you dislike about Intercom? Based on the above we wanted to take advantage of one of their higher tiers. Frankly speaking, working with their Sales team has been a real pain and detractor. They firstly want to try and use Intercom for the whole sales cycle which is not great, and conversations that would take 5 minutes if you just hopped on a call, drag out for days. We are also migrating over to an EU bucket from their current US bucket, and again their Sales team has not been especially helpful in addressing specific areas of concern around this. Migrations have a number of different areas to consider and you can feel that the Sales team just want to "get the deal done." It has made us second guess our entire upgrade.

- Ian M.

"The benchmark of all chats." What do you like best about Intercom? Intercom is by far the leader in live chat software, from its capabilities and reach to its versatility via extensions, you can do so much with it and when your users interact with it, the experience is immediately familiar to them, which makes it feel simple and reliable. With added HIPAA compliance, you can do so much for your medical practice, we've included it in our mobile app and website and patients love using it. I would say that it's worth every penny. People are famliar with Intercom's experience so they will trust in your brand!

- Chris L.

I am using this tool since long time for performance load stress testing. Best thing is can automate the script and get reports easily. The jmx file can be used in JMeter.

- Ganesh K.

Cool Automation available and supports many plug ins. Very good and easy automation for Web Application automation testing. You can download a .jmx file after recording your session in the screen. Once you download the jmx file, you can import it in Apache JMeter and run load test on it.

- Kuhu B.

Simulate Web calls originating from different Geographic locations to estimate latency Ease of creation of Test plan with JMeter Configurable parameters during tests like - Number of threads/users/Rampup and Down time User Friendly Interface Intuitive processing log and great looking graphs explaining statistics Ability to save tests

- Deepak M.