Intercom vs Boxxstep

Side-by-side comparison of features, reviews, pricing and more

Intercom

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

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Boxxstep

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

A bit slow

Sometimes confusing

Having to duplicate the creation of opportunities, accounts and contacts.

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

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Intercom reviews

“Announcing new features through Intercom is the most effective way our users become aware of what we're building.”

- Veena Gupta

"Intercom is a great Customer Support tool" What do you like best about Intercom? Intercom's new inbox is great and we have seen a huge increase in our support team's speed by using it. The platform is overall easy to use and integrates well with our tech stack. Review collected by and hosted on G2.com. What do you dislike about Intercom? Based on the above we wanted to take advantage of one of their higher tiers. Frankly speaking, working with their Sales team has been a real pain and detractor. They firstly want to try and use Intercom for the whole sales cycle which is not great, and conversations that would take 5 minutes if you just hopped on a call, drag out for days. We are also migrating over to an EU bucket from their current US bucket, and again their Sales team has not been especially helpful in addressing specific areas of concern around this. Migrations have a number of different areas to consider and you can feel that the Sales team just want to "get the deal done." It has made us second guess our entire upgrade.

- Ian M.

"The benchmark of all chats." What do you like best about Intercom? Intercom is by far the leader in live chat software, from its capabilities and reach to its versatility via extensions, you can do so much with it and when your users interact with it, the experience is immediately familiar to them, which makes it feel simple and reliable. With added HIPAA compliance, you can do so much for your medical practice, we've included it in our mobile app and website and patients love using it. I would say that it's worth every penny. People are famliar with Intercom's experience so they will trust in your brand!

- Chris L.

Boxxstep reviews

The tool can help you find, understand and help the entire committees of consumers. It can be done through relationship mapping, finding out how to aid them via mutual action plans, and finding out what prospects think about you using analysis. You will be focusing on what you know about your prospect.

- Darya Jandossova Troncoso

Allows teams to document and review complex sales cycles and ensure that the "art of selling" is tempted with rigor and review to provide an optimal outcome - Its not about dumbing down passion and momentum, its about creating an environment that guides and ensures sales people are "seeing around corners" and joining "gut feel" with process, structure and control. Super easy to deploy, train and use.

- Jeff P.

Help in asking better questions and the right questions. Better qualification of opportunities and close-date forecasting.

- Andy P.

Pros & cons

Intercom

Pros
Easy to create customer journeys/sequences
In product tours
In product tool tips

Cons
Customer support could be betterwish posts looked less like pop ups
the interface is difficult to use at first

Boxxstep

Pros
Great tool for identifying the buyers and getting sales
Allows us to better capture buyer contact information which is beneficial for sales performance
Easy to use.

Cons
Great tool for identifying the buyers and getting sales
Allows us to better capture buyer contact information which is beneficial for sales performance
Easy to use.

What is Speechify?

Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.

How can Speechify turn anything into an audiobook?

Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.

Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.

Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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