Intercom vs Dataslayer
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See the best product reviews, compare products, read reviews, and more.
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We can capitalize on visitor intent with Intercom. In our first 3 months, Intercom accounted for 80% of inbound inside sales revenue.
Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Saves me a ton of time on client reports. What do you like best about Dataslayer.ai? The ease of the query setup in Sheets is awesome. Pick data source, pick dates, pick dimensions and metrics. Connecting directly to Google Data Studio is also super handy and cuts out the annoying middle steps of having to export to a spreadsheet. Review collected by and hosted on G2.com. What do you dislike about Dataslayer.ai? I've run into a few technical issues along the way. All have ultimately been resolved, but it can be frustrating when I'm just trying to get something done quickly. For example, I was logged into two Google accounts simultaneously (which... doesn't everyone?) and the Dataslayer Sheets connector wouldn't work until I logged out of all my Google accounts and then logged back in with just the one my account is connected to. Not that big of a deal, but it means having to logging back into a whole bunch of other sites afterward. Review collected by and hosted on G2.com. What problems is Dataslayer.ai solving and how is that benefiting you? I have some clients with very complex, very customized reporting needs. Being able to pull data from multiple sources and combine them quickly in a spreadsheet saves me hours every month.
Dataslayer.ai is a reporting automation tool that helps digital marketers pull all their PPC and web analytics data into different places: Google Sheets, Google Data Studio, BI Platforms or BigQuery. Perfect for small and medium agencies that are tired of the expensive tools of the market.
“Announcing new features through Intercom is the most effective way our users become aware of what we're building.”
- Veena Gupta
"Intercom is a great Customer Support tool" What do you like best about Intercom? Intercom's new inbox is great and we have seen a huge increase in our support team's speed by using it. The platform is overall easy to use and integrates well with our tech stack. Review collected by and hosted on G2.com. What do you dislike about Intercom? Based on the above we wanted to take advantage of one of their higher tiers. Frankly speaking, working with their Sales team has been a real pain and detractor. They firstly want to try and use Intercom for the whole sales cycle which is not great, and conversations that would take 5 minutes if you just hopped on a call, drag out for days. We are also migrating over to an EU bucket from their current US bucket, and again their Sales team has not been especially helpful in addressing specific areas of concern around this. Migrations have a number of different areas to consider and you can feel that the Sales team just want to "get the deal done." It has made us second guess our entire upgrade.
- Ian M.
"The benchmark of all chats." What do you like best about Intercom? Intercom is by far the leader in live chat software, from its capabilities and reach to its versatility via extensions, you can do so much with it and when your users interact with it, the experience is immediately familiar to them, which makes it feel simple and reliable. With added HIPAA compliance, you can do so much for your medical practice, we've included it in our mobile app and website and patients love using it. I would say that it's worth every penny. People are famliar with Intercom's experience so they will trust in your brand!
- Chris L.
"Great extraction data tool" What do you like best about Dataslayer.ai? What I like most about Dataslayer is its ease of use. It is a tremendously intuitive tool: if you have minimal knowledge of the dimensions and metrics of the marketing tools you use, downloading data from them is a matter of minutes. Review collected by and hosted on G2.com. What do you dislike about Dataslayer.ai? I really struggle to say anything bad or disliked about Dataslayer. The tool is easy to use, very comprehensive (lots of connectors), the support service is quick and responsive, and the tool is very competitively priced. Review collected by and hosted on G2.com. What problems is Dataslayer.ai solving and how is that benefiting you? Dataslayer allows me to download data from different data sources and MIX them in Google Spreadsheets and format them in a quick and easy way. I can also download a lot of "raw" data by simply cross-referencing metrics and dimensions.
- Javier F.
"Perfect for Digital marketing data gathering and reporting" What do you like best about Dataslayer.ai? Dataslayer offers a straightforward way to pull multiple data sources into Google Sheets which can then feed into Data studio and reporting. This makes it perfect for automated budget tracking, reporting and any data analysis. It also offers total customisation within each of the data sources allowing them to be tailored, and offers automated refreshing to allow almost real-time data. Review collected by and hosted on G2.com. What do you dislike about Dataslayer.ai? Can sometimes be awkward to edit an existing query, rather than delete & redo Review collected by and hosted on G2.com. Recommendations to others considering Dataslayer.ai: Perfect for merging multiple data sources easily which can't easily be done through other tools Review collected by and hosted on G2.com. What problems is Dataslayer.ai solving and how is that benefiting you? Daily budget tracking and client reporting
- Michael K.
"Dataslayer in an agency" What do you like best about Dataslayer.ai? It is excellent the possibility of connecting different data sources easily and have the integration with Google Sheets, to be able to make daily follow-ups and improve the performance of the campaigns Review collected by and hosted on G2.com. What do you dislike about Dataslayer.ai? Sometimes he asks me to authorize connectors that had already been authorized, which although it is for security, maybe I could improve, sending code or some other verification method. Review collected by and hosted on G2.com. What problems is Dataslayer.ai solving and how is that benefiting you? The greatest request that Dataslayer provides me is to be able to have real-time updates of my campaigns, KPIs, consumptions, goals and others, to be able to make decisions in a faster and more accurate way
- Diego Alejandro M.
|Easy to create customer journeys/sequences|
|In product tours|
|In product tool tips|
|Customer support could be betterwish posts looked less like pop ups|
|the interface is difficult to use at first|
|So many conectors for the exact same price, no paywalls!This product is super easy to use|
|It took me about 2 minutes to set up a GDS report and from there everything was easy|
|Different stakeholders within the organization could use with little training.|
|User interface and management of integrations by different users could be improved|
|The speed sometimes decreases|
|I wish Dataslayer could retrieve GKWP data alongside GSC data.|
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