Intercom vs Findmyshift

Side-by-side comparison of features, reviews, pricing and more

Intercom

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

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Findmyshift

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Free for teams of up to 5 employees. - Starters plan costs $25 per team, per month. - Business plan costs $40 per team, per month. - Enterprise plan costs €70 per team, per month. - 3 month free trial. - 15% discount for annual payments. - Discounts available for multiple teams.

20M+ Downloads
5/5

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Intercom reviews

“Announcing new features through Intercom is the most effective way our users become aware of what we're building.”

- Veena Gupta

"Intercom is a great Customer Support tool" What do you like best about Intercom? Intercom's new inbox is great and we have seen a huge increase in our support team's speed by using it. The platform is overall easy to use and integrates well with our tech stack. Review collected by and hosted on G2.com. What do you dislike about Intercom? Based on the above we wanted to take advantage of one of their higher tiers. Frankly speaking, working with their Sales team has been a real pain and detractor. They firstly want to try and use Intercom for the whole sales cycle which is not great, and conversations that would take 5 minutes if you just hopped on a call, drag out for days. We are also migrating over to an EU bucket from their current US bucket, and again their Sales team has not been especially helpful in addressing specific areas of concern around this. Migrations have a number of different areas to consider and you can feel that the Sales team just want to "get the deal done." It has made us second guess our entire upgrade.

- Ian M.

"The benchmark of all chats." What do you like best about Intercom? Intercom is by far the leader in live chat software, from its capabilities and reach to its versatility via extensions, you can do so much with it and when your users interact with it, the experience is immediately familiar to them, which makes it feel simple and reliable. With added HIPAA compliance, you can do so much for your medical practice, we've included it in our mobile app and website and patients love using it. I would say that it's worth every penny. People are famliar with Intercom's experience so they will trust in your brand!

- Chris L.

Findmyshift reviews

Again, FindMyShift is very straightforward and easy to use. We recommend this software to all business owners.

- Ehab K.

Findmyshift has been great right from the start of a long free trial period. This gave us the opportunity to really test the product. Customer service even during free trial was prompt. All the training videos and faq made the learning process easy. Since then, everything has run very smoothly. We don't use all of the features but the ones we do make a big difference.

- Kim F.

A much clearer and more accurate view of staff work times, leave. Easier to track absenteeism and manage via the reports available. Simple to use and a time saver when planning rosters and staff leave.

- Ian C.

Pros & cons

Intercom

Pros
Easy to create customer journeys/sequences
In product tours
In product tool tips

Cons
Customer support could be betterwish posts looked less like pop ups
the interface is difficult to use at first

Findmyshift

Pros
This software has allowed us to setup bespoke shifts for each of our boarding houses
Easy to set up and use
The ability to manage staff's rota at a seconds action.

Cons
Email notifications are confusing to read
App becomes a little unclear with what day your shift is allocated
The inability to select several staff members when adding time off.

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Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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