Intercom vs G1ant

Side-by-side comparison of features, reviews, pricing and more

Intercom

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

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G1ant

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

$149 per project

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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Intercom reviews

“Announcing new features through Intercom is the most effective way our users become aware of what we're building.”

- Veena Gupta

"Intercom is a great Customer Support tool" What do you like best about Intercom? Intercom's new inbox is great and we have seen a huge increase in our support team's speed by using it. The platform is overall easy to use and integrates well with our tech stack. Review collected by and hosted on G2.com. What do you dislike about Intercom? Based on the above we wanted to take advantage of one of their higher tiers. Frankly speaking, working with their Sales team has been a real pain and detractor. They firstly want to try and use Intercom for the whole sales cycle which is not great, and conversations that would take 5 minutes if you just hopped on a call, drag out for days. We are also migrating over to an EU bucket from their current US bucket, and again their Sales team has not been especially helpful in addressing specific areas of concern around this. Migrations have a number of different areas to consider and you can feel that the Sales team just want to "get the deal done." It has made us second guess our entire upgrade.

- Ian M.

"The benchmark of all chats." What do you like best about Intercom? Intercom is by far the leader in live chat software, from its capabilities and reach to its versatility via extensions, you can do so much with it and when your users interact with it, the experience is immediately familiar to them, which makes it feel simple and reliable. With added HIPAA compliance, you can do so much for your medical practice, we've included it in our mobile app and website and patients love using it. I would say that it's worth every penny. People are famliar with Intercom's experience so they will trust in your brand!

- Chris L.

G1ant reviews

What I like most is that you have endless possibilities. G1ANT is a coded solution that means developers love it.

- Jacek G.

Fast. This is the word that describes G1ANT the best. You don't need to install G1ANT studio, you just turn it on and it works. You need only a few hours to learn how to code there and to create your robots. You get support from G1ANT office very fast. I am totally satisfied with the product.

- Kevin B.

G1ANT is the tool that shows code as we configure and build automations, and shows us what bugs we have in our code as we work. G1ANT greatly improves our modular design and guarantees good performance.

- Andrew C.

Pros & cons

Intercom

Pros
Easy to create customer journeys/sequences
In product tours
In product tool tips

Cons
Customer support could be betterwish posts looked less like pop ups
the interface is difficult to use at first

G1ant

Pros
The interface was easy to learn
Flexible and programmer-friendly
Its ability to integrate with other applications without disrupting operations.

Cons
Not enough tutorials and information
Sometimes could not find all materials in the manual section
Needs improvement.

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Speechify is the #1 audio reader in the world

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