Intercom vs Genoo
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See the best product reviews, compare products, read reviews, and more.
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We can capitalize on visitor intent with Intercom. In our first 3 months, Intercom accounted for 80% of inbound inside sales revenue.
Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Access to all kinds of stuff What do you like best about Genoo? Easy to use and find things. Front page is easy to navigate. Review collected by and hosted on G2.com. What do you dislike about Genoo? I just dont sell a lot of the things. A lot of software products I dont know much about. Review collected by and hosted on G2.com. What problems is Genoo solving and how is that benefiting you? Not a whole lot really to be honest
Marketing automation software that does what you need done: email marketing, forms, landing pages, lead nurturing, lead scoring, surveys, assessments, and more – with the #1 inbox deliverability in the business – getting more of your emails to the people you want to see them. We are honored to have recently received a Customer Service Excellence Award - because we love working with our customers to achieve the success they envision. Are you ready to leave ordinary marketing in the dust and get better results? It's time to market differently.
“Announcing new features through Intercom is the most effective way our users become aware of what we're building.”
- Veena Gupta
"Intercom is a great Customer Support tool" What do you like best about Intercom? Intercom's new inbox is great and we have seen a huge increase in our support team's speed by using it. The platform is overall easy to use and integrates well with our tech stack. Review collected by and hosted on G2.com. What do you dislike about Intercom? Based on the above we wanted to take advantage of one of their higher tiers. Frankly speaking, working with their Sales team has been a real pain and detractor. They firstly want to try and use Intercom for the whole sales cycle which is not great, and conversations that would take 5 minutes if you just hopped on a call, drag out for days. We are also migrating over to an EU bucket from their current US bucket, and again their Sales team has not been especially helpful in addressing specific areas of concern around this. Migrations have a number of different areas to consider and you can feel that the Sales team just want to "get the deal done." It has made us second guess our entire upgrade.
- Ian M.
"The benchmark of all chats." What do you like best about Intercom? Intercom is by far the leader in live chat software, from its capabilities and reach to its versatility via extensions, you can do so much with it and when your users interact with it, the experience is immediately familiar to them, which makes it feel simple and reliable. With added HIPAA compliance, you can do so much for your medical practice, we've included it in our mobile app and website and patients love using it. I would say that it's worth every penny. People are famliar with Intercom's experience so they will trust in your brand!
- Chris L.
"Best for small business." What do you like best about Genoo? Its does exactly what you need it to do.email your clients, scoring surveys, finding the write words for search engines. Ive only used this one!! Review collected by and hosted on G2.com. What do you dislike about Genoo? Notthing! To dislike! It was easy to use ! Review collected by and hosted on G2.com. What problems is Genoo solving and how is that benefiting you? People are know about to search us and we come Up first !!
- Heather P.
"All you need to grow business is here" What do you like best about Genoo? Genoo is the best platform use to grow your business in modern ways. It is one of amazing marketing automation software which uses email marketing, survey, landing pages to engage more and more customer in your business. Easy to use and learn marketing automation. Review collected by and hosted on G2.com. What do you dislike about Genoo? I don't get any trouble in use of genoo. Although a good customer service support, which is ready at every moment to helps you. Review collected by and hosted on G2.com. What problems is Genoo solving and how is that benefiting you? Genoo helps to make better presence on websites. It helps to increase sales by attracting my potential customers towards my business. It helps to build good online presence which is interactive and engaging for our customers.
- Yash D.
""Modern Marketing"" What do you like best about Genoo? One of my fused exhibiting approaches is to drive prospects to my association webpage and attract them to download rich, gainful substance. Genoo gives me a straightforward, yet total stage to accomplish this through composed eMail fights. Generous limits engage me to keep up a broad database of contacts and prospects that are divided by SIC/NAICS codes. I can also cut up my database using an extent of various channels that I've described, for instance, titles, industry, application, etc.. This empowers me to attempt focused supporting endeavors with centered messages that lead prospects through the business continuum. I in like manner regard the scoring capacities and ability of prospects for automated transport of prompts my CRM. Expansive itemizing limits empower me to pursue campaign execution, ROI, and site practices by methods for extent of estimations.
- Greg G.
|Easy to create customer journeys/sequences|
|In product tours|
|In product tool tips|
|Customer support could be betterwish posts looked less like pop ups|
|the interface is difficult to use at first|
|I like the ability to edit web content and manage email marketing campaigns all in one interface|
|I also like how easy the interface is to navigate and how fast their support gets back to you with answer|
|You can create email templates and then organize them into groups and automate them in a campaig.|
|Weak lead nurturing simplistic lead scoring Ugly terminology, e.g email blast|
|The automated campaign builder is a little bit confusing in some of the details and could be a little more user-friendly|
|A few designs are insufficient and miss the mark with regards to fulfilling needs, for example, the formation of messages to send hugely.|
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