Intercom vs Genoo

“Announcing new features through Intercom is the most effective way our users become aware of what we're building.”

- Veena Gupta

"Intercom is a great Customer Support tool" What do you like best about Intercom? Intercom's new inbox is great and we have seen a huge increase in our support team's speed by using it. The platform is overall easy to use and integrates well with our tech stack. Review collected by and hosted on G2.com. What do you dislike about Intercom? Based on the above we wanted to take advantage of one of their higher tiers. Frankly speaking, working with their Sales team has been a real pain and detractor. They firstly want to try and use Intercom for the whole sales cycle which is not great, and conversations that would take 5 minutes if you just hopped on a call, drag out for days. We are also migrating over to an EU bucket from their current US bucket, and again their Sales team has not been especially helpful in addressing specific areas of concern around this. Migrations have a number of different areas to consider and you can feel that the Sales team just want to "get the deal done." It has made us second guess our entire upgrade.

- Ian M.

"The benchmark of all chats." What do you like best about Intercom? Intercom is by far the leader in live chat software, from its capabilities and reach to its versatility via extensions, you can do so much with it and when your users interact with it, the experience is immediately familiar to them, which makes it feel simple and reliable. With added HIPAA compliance, you can do so much for your medical practice, we've included it in our mobile app and website and patients love using it. I would say that it's worth every penny. People are famliar with Intercom's experience so they will trust in your brand!

- Chris L.

"Best for small business." What do you like best about Genoo? Its does exactly what you need it to do.email your clients, scoring surveys, finding the write words for search engines. Ive only used this one!! Review collected by and hosted on G2.com. What do you dislike about Genoo? Notthing! To dislike! It was easy to use ! Review collected by and hosted on G2.com. What problems is Genoo solving and how is that benefiting you? People are know about to search us and we come Up first !!

- Heather P.

"All you need to grow business is here" What do you like best about Genoo? Genoo is the best platform use to grow your business in modern ways. It is one of amazing marketing automation software which uses email marketing, survey, landing pages to engage more and more customer in your business. Easy to use and learn marketing automation. Review collected by and hosted on G2.com. What do you dislike about Genoo? I don't get any trouble in use of genoo. Although a good customer service support, which is ready at every moment to helps you. Review collected by and hosted on G2.com. What problems is Genoo solving and how is that benefiting you? Genoo helps to make better presence on websites. It helps to increase sales by attracting my potential customers towards my business. It helps to build good online presence which is interactive and engaging for our customers.

- Yash D.

""Modern Marketing"" What do you like best about Genoo? One of my fused exhibiting approaches is to drive prospects to my association webpage and attract them to download rich, gainful substance. Genoo gives me a straightforward, yet total stage to accomplish this through composed eMail fights. Generous limits engage me to keep up a broad database of contacts and prospects that are divided by SIC/NAICS codes. I can also cut up my database using an extent of various channels that I've described, for instance, titles, industry, application, etc.. This empowers me to attempt focused supporting endeavors with centered messages that lead prospects through the business continuum. I in like manner regard the scoring capacities and ability of prospects for automated transport of prompts my CRM. Expansive itemizing limits empower me to pursue campaign execution, ROI, and site practices by methods for extent of estimations.

- Greg G.