Intercom vs LambdaTest

Side-by-side comparison of features, reviews, pricing and more

Intercom

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

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LambdaTest

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Free

Live - $15 per month

Real Device - $25 per month

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

you read – faster.

Sir Richard Branson

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Sir Richard Branson

Intercom reviews

“Announcing new features through Intercom is the most effective way our users become aware of what we're building.”

- Veena Gupta

"Intercom is a great Customer Support tool" What do you like best about Intercom? Intercom's new inbox is great and we have seen a huge increase in our support team's speed by using it. The platform is overall easy to use and integrates well with our tech stack. Review collected by and hosted on G2.com. What do you dislike about Intercom? Based on the above we wanted to take advantage of one of their higher tiers. Frankly speaking, working with their Sales team has been a real pain and detractor. They firstly want to try and use Intercom for the whole sales cycle which is not great, and conversations that would take 5 minutes if you just hopped on a call, drag out for days. We are also migrating over to an EU bucket from their current US bucket, and again their Sales team has not been especially helpful in addressing specific areas of concern around this. Migrations have a number of different areas to consider and you can feel that the Sales team just want to "get the deal done." It has made us second guess our entire upgrade.

- Ian M.

"The benchmark of all chats." What do you like best about Intercom? Intercom is by far the leader in live chat software, from its capabilities and reach to its versatility via extensions, you can do so much with it and when your users interact with it, the experience is immediately familiar to them, which makes it feel simple and reliable. With added HIPAA compliance, you can do so much for your medical practice, we've included it in our mobile app and website and patients love using it. I would say that it's worth every penny. People are famliar with Intercom's experience so they will trust in your brand!

- Chris L.

LambdaTest reviews

Their customer service is very good and their pricing is reasonable for all that they offer.

- John K.

I used Lamdatest as a freelancer. I became self-employed and didn't need it anymore, I did however forget to cancel my yearly subscription. I contacted support as soon as I got charged to ask for a refund. I was offered a partial refund (around 70% of the price) and continued usage for the rest of the year. They also re-quoted their Terms and Conditions. I understand of course that the company is covered legally but compared to the (many) times this has happened to me, this is the only company that responded this way. I will not use them again and I would not recommend.

- Athanasios A.

Our customers started reporting that our websites stuck in lower verisons of IE and Firefox. So we thought to get it tested and yes they stuck!. Thanks to LambdaTest with its enrich features we were able to build a compatible website.

- Avalokita P.

Pros & cons

Intercom

Pros
Easy to create customer journeys/sequences
In product tours
In product tool tips

Cons
Customer support could be betterwish posts looked less like pop ups
the interface is difficult to use at first

LambdaTest

Pros
Awesome Cross Browser Testing Cloud Tool for all QA activities
It's a great tool to set and track automated tests and metrics are really useful
You can test multiple platforms like Apple, Windows, Tabs, Mobile browsers, etc same time for your website, and you can also include your favorite ones in a setup and test from that."

Cons
Our customers started reporting that our websites stuck in lower verisons of IE and Firefox
So we thought to get it tested and yes they stuck
There is a bit of lag, but I understand I'm controlling another machine over the internet, but the lag isn't that much, I was still able to work and get the job done
On rare occasions LT could be a bit slow to load the test environments (~15 seconds), which could be a problem when hundreds of browser/device/OS combos need to be tested quickly."

What is Speechify?

Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.

How can Speechify turn anything into an audiobook?

Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.

Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.

Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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