Intercom vs Ortto

Side-by-side comparison of features, reviews, pricing and more

Intercom

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

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Ortto

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Free

Free

2000 Contacts Per Month

Campaign

$29.00

2000 Contacts Per Month

Pro

$99.00

5000 Contacts Per Month

Business

$299.00

20000 Contacts Per Month

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

you read – faster.

Sir Richard Branson

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Sir Richard Branson

Intercom reviews

“Announcing new features through Intercom is the most effective way our users become aware of what we're building.”

- Veena Gupta

"Intercom is a great Customer Support tool" What do you like best about Intercom? Intercom's new inbox is great and we have seen a huge increase in our support team's speed by using it. The platform is overall easy to use and integrates well with our tech stack. Review collected by and hosted on G2.com. What do you dislike about Intercom? Based on the above we wanted to take advantage of one of their higher tiers. Frankly speaking, working with their Sales team has been a real pain and detractor. They firstly want to try and use Intercom for the whole sales cycle which is not great, and conversations that would take 5 minutes if you just hopped on a call, drag out for days. We are also migrating over to an EU bucket from their current US bucket, and again their Sales team has not been especially helpful in addressing specific areas of concern around this. Migrations have a number of different areas to consider and you can feel that the Sales team just want to "get the deal done." It has made us second guess our entire upgrade.

- Ian M.

"The benchmark of all chats." What do you like best about Intercom? Intercom is by far the leader in live chat software, from its capabilities and reach to its versatility via extensions, you can do so much with it and when your users interact with it, the experience is immediately familiar to them, which makes it feel simple and reliable. With added HIPAA compliance, you can do so much for your medical practice, we've included it in our mobile app and website and patients love using it. I would say that it's worth every penny. People are famliar with Intercom's experience so they will trust in your brand!

- Chris L.

Ortto reviews

Easy integrations with popular data sources, handy workflows and relevant reports. It's easy to verify your campaign engagement and even auto-re-send messages with a different subject to specific users who did not open your email 24 hours after it was delivered to their inbox.

- Sergio M.

The Salesforce integration is amazing. I can create action based on automations based on fields within Salesforce. I had trouble finding any other platform that could do this.

- Mica S.

The ease of integration with Salesforce and how simple data capture is to set up. The interface is pretty intuitive so it's easy for new hires to pick up how the system works.

- David P.

Pros & cons

Intercom

Pros
Easy to create customer journeys/sequences
In product tours
In product tool tips

Cons
Customer support could be betterwish posts looked less like pop ups
the interface is difficult to use at first

Ortto

Pros
Product features are constantly being updated
There is a space for requested features, and a pipeline for users to see the priority of these features
User-friendly and familiar campaign management and creation dashboard.

Cons
New users might need time to get familiar with the software
Not having an Ortto University with certifications
Being able to track utms.

What is Speechify?

Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.

How can Speechify turn anything into an audiobook?

Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.

Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.

Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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