Intercom vs RD Station

Side-by-side comparison of features, reviews, pricing and more

Intercom

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

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RD Station

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Light

BRL 19 /MONTH

Basic

BRL 439 /MONTH

Pro

BRL 939 /MONTH

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

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Intercom reviews

“Announcing new features through Intercom is the most effective way our users become aware of what we're building.”

- Veena Gupta

"Intercom is a great Customer Support tool" What do you like best about Intercom? Intercom's new inbox is great and we have seen a huge increase in our support team's speed by using it. The platform is overall easy to use and integrates well with our tech stack. Review collected by and hosted on G2.com. What do you dislike about Intercom? Based on the above we wanted to take advantage of one of their higher tiers. Frankly speaking, working with their Sales team has been a real pain and detractor. They firstly want to try and use Intercom for the whole sales cycle which is not great, and conversations that would take 5 minutes if you just hopped on a call, drag out for days. We are also migrating over to an EU bucket from their current US bucket, and again their Sales team has not been especially helpful in addressing specific areas of concern around this. Migrations have a number of different areas to consider and you can feel that the Sales team just want to "get the deal done." It has made us second guess our entire upgrade.

- Ian M.

"The benchmark of all chats." What do you like best about Intercom? Intercom is by far the leader in live chat software, from its capabilities and reach to its versatility via extensions, you can do so much with it and when your users interact with it, the experience is immediately familiar to them, which makes it feel simple and reliable. With added HIPAA compliance, you can do so much for your medical practice, we've included it in our mobile app and website and patients love using it. I would say that it's worth every penny. People are famliar with Intercom's experience so they will trust in your brand!

- Chris L.

RD Station reviews

What I like best is the fact that we can always see the status of what we did and are doing, mainly in the e-mail marketing section.

- Rafael V.

It's a very complete platform. The data obtained helps my team to make valuable decisions regarding leads and campaign creation. The system help me a lot in creating emails and shots for specific campaigns.

- Kannanda B.

Mainly I could create new leads and it is quite easy for mass Emailing. I could create my landing page easily. Monitoring the Social Media is very easy for me.

- Jesline Sharmila R.

Pros & cons

Intercom

Pros
Easy to create customer journeys/sequences
In product tours
In product tool tips

Cons
Customer support could be betterwish posts looked less like pop ups
the interface is difficult to use at first

RD Station

Pros
The software has a lot of features
Resultados Digitais is one of the best choices worldwide for mailing automation
Easy to use.

Cons
Lack of customization options for landing pages and email
Cannot add more than one link in the same attached image
The language issue is a bit tricky.

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Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.

Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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