Intercom vs TalentLyft

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Intercom

Category: Automation Software Tools

Industries: Marketing, Financial, Technology, Business

Pricing

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TalentLyft

Category: Automation Software Tools

Industries: Marketing, Financial, Technology, Business

Pricing

Starter - $149 per month

Pro - $299 per month

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Most popular feedback for Intercom

We can capitalize on visitor intent with Intercom. In our first 3 months, Intercom accounted for 80% of inbound inside sales revenue.

Jesus Requena

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

Most popular feedback for TalentLyft

TalentLyft is the best ATS & CRM software on the market! What do you like best about TalentLyft? It automates a lot of processes, all the documents are on the one place and we can keep candidate experience on thi high level all the time. Review collected by and hosted on G2.com. What do you dislike about TalentLyft? Maybe referral program could be better because Outlook sometimes move it to Spam cause of generic e-mail sender. Review collected by and hosted on G2.com. What problems is TalentLyft solving and how is that benefiting you? Candidate experience, quality candidate tracking and focus on recruitment KPI's.

Dino B.

About TalentLyft

TalentLyft is a platform that helps companies find, contact, and hire team members. This software can be used for applicant tracking, social media integration, task management, recruiting management, and resume searches.

Intercom reviews

“Announcing new features through Intercom is the most effective way our users become aware of what we're building.”

- Veena Gupta

"Intercom is a great Customer Support tool" What do you like best about Intercom? Intercom's new inbox is great and we have seen a huge increase in our support team's speed by using it. The platform is overall easy to use and integrates well with our tech stack. Review collected by and hosted on G2.com. What do you dislike about Intercom? Based on the above we wanted to take advantage of one of their higher tiers. Frankly speaking, working with their Sales team has been a real pain and detractor. They firstly want to try and use Intercom for the whole sales cycle which is not great, and conversations that would take 5 minutes if you just hopped on a call, drag out for days. We are also migrating over to an EU bucket from their current US bucket, and again their Sales team has not been especially helpful in addressing specific areas of concern around this. Migrations have a number of different areas to consider and you can feel that the Sales team just want to "get the deal done." It has made us second guess our entire upgrade.

- Ian M.

"The benchmark of all chats." What do you like best about Intercom? Intercom is by far the leader in live chat software, from its capabilities and reach to its versatility via extensions, you can do so much with it and when your users interact with it, the experience is immediately familiar to them, which makes it feel simple and reliable. With added HIPAA compliance, you can do so much for your medical practice, we've included it in our mobile app and website and patients love using it. I would say that it's worth every penny. People are famliar with Intercom's experience so they will trust in your brand!

- Chris L.

TalentLyft reviews

"best ATS & CRM customer experience" What do you like best about TalentLyft? The team, Ivan and Maj, were extremely helpful in getting myself and my organization started and have been a continued support for the team. Review collected by and hosted on G2.com. What do you dislike about TalentLyft? nothing! The process has been great so far. Review collected by and hosted on G2.com. What problems is TalentLyft solving and how is that benefiting you? Our previous ATS required a lot of manual work, and TalentLyft's platform is very user-friendly

- Katelyn R.

"Great customer support, user friendly" What do you like best about TalentLyft? TalentLyft is very simple to use and their customer support is outstanding. Matija, Ana and Ivan are doing a great job! Review collected by and hosted on G2.com. What do you dislike about TalentLyft? Editing of the career page can be improved, especially when it comes to articles and their timeline. Review collected by and hosted on G2.com. What problems is TalentLyft solving and how is that benefiting you? Keeping track of the candidates, selection processes and being complaint with Law and GDPR when it comes to personal data of candidates.

- Maida P.

"ATS tool" What do you like best about TalentLyft? TalentLyft is very friendly and intuitive to use. Allows us to improve our recruitment process and also candidate's experience. Review collected by and hosted on G2.com. What do you dislike about TalentLyft? I couldn't find anything to dislike yet. Review collected by and hosted on G2.com. What problems is TalentLyft solving and how is that benefiting you? We use it for a better track of our candidates and we automated a lot of steps in communication.

- Luminita B.

Pros & cons

Intercom

Pros
Easy to create customer journeys/sequences
In product tours
In product tool tips
Cons
Customer support could be betterwish posts looked less like pop ups
the interface is difficult to use at first

TalentLyft

Pros
Easy to use and to share to Social Media
Great customer support team
Simplicity of the product.
Cons
Editing a career button which is not visible enough
The previous version was a little bit slow
Mostly bugs and errors that are lately becoming more and more often.

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