isoTracker vs Imagen

Side-by-side comparison of features, reviews, pricing and more

isoTracker

Category: Documentation Tool
Industries: Marketing, Business, Financial

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Imagen

Category: Documentation Tool
Industries: Marketing, Education, Social Media, Business

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20M+ Downloads
5/5

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isoTracker reviews

We were able to have a web based software that could be applied to multi-sites. We uploaded our procedures, SOPs and forms into ISO Tracker and are able to manage the documentation as required by ISO. Software has revision history that helps as well.

- Purnendu B. Sr. QA Engineer

isoTracker Document Control helps us getting grip on all documents related to a Medical Device manufacturer, meeting the designated regulations (i.e. keeping and updating the Technical Files) and meeting the ISO 13485 requirements of document control.

- Koen J. Product development and product quality manager

Version control which was a necessity for audit compliance. Stopped others from making multiple copies of documents and using old versions. Stricter control

- Nola G. finance / compliance

Imagen reviews

Our overall experience with Imagen has been excellent. Great team, nothing is too much trouble and they truly are the experts in what they do. We have received positive feedback both internally and externally for our Marketing Portal. Thanks team Imagen!

- Rachel M. VP Content Promotions

Great working relationship - collaborative idea sharing, extension of my team and cares about NBA and the clients we service on a global basis.

- Chris H. SVP, Media Operations & Technology

Excellent! They have been extremely supportive in adapting their existing software to meet our requirements.

- Brian N. Director

Pros & cons

isoTracker

Pros
The approval workflow for controlled documents and automated reminders for both documents and audits
The service and support from Lennoxhill is exceptional
After the initial effort in implementing our full document package onto the ISO tracker it has become a much better organised and effective process
We use isoTracker for managing our documents
As an ISO 13485 accredited company, document control is an important aspect of our daily work
IsoTracker has been a brilliant addition to our business, improving our document control hugely."

Cons
The software is limited in that the number of users are pre-determined for us
Adding additional users lead to some additional cost
ISO Tracker takes the pain out of managing controlled documents
Version control which was a necessity for audit compliance
Stopped others from making multiple copies of documents and using old versions
Before we utilised the ISO Tracker system fully it was difficult to manage documentation."

Imagen

Pros
The team are also super helpful and always happy to help whenever I contact them, they explain things clearly and concisely
They are so great to work with, go above and beyond to meet our needs, are creative and innovative, and truly just a great experience
Their technology is just what we needed
We evaluated at least 12 other MAMs and are pleased to have selected Imagen for our current and future media asset management needs
Very good, our partnership manager is always very reposive and helpful
It provides a great platform to showcase our content and has definitely helped convert sales."

Cons
There is a few features which we do not make the most potential of I believe, but I am unsure how they would integrate into our business etc
A few features missing, but these have been noted by Image and are being deployed in later updates
There could be more tools to make tagging easier - templates for regular uploads
Also uploading tools for clients with poor connectivity
They need to fix this situation asap
Other than that, there isn't much that I see missing, frankly."

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