isoTracker vs NetDocuments

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isoTracker

Category: Documentation Tool

Industries: Marketing, Business, Financial

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NetDocuments

Category: Documentation Tool

Industries: Marketing, Education, Business, Financial

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Most popular feedback for isoTracker

Before we utilised the ISO Tracker system fully it was difficult to manage documentation. We regularly found ourselves scrapping around after discovering certain elements of our Safety Management System were overdue review. After the initial effort in implementing our full document package onto the ISO tracker it has become a much better organised and effective process.

Nicola S.

About isoTracker

Popular cloud-based Document Control software with a global customer base. Proactive support with no set-up costs. Ideal for small to medium sized businesses. Features a central document repository, integrated workflow tools that automate document review and approval processes, automated email notifications, and integrated analytics and reports. Designed for easy compliance with ISO 9001, ISO 14001, ISO 17025, ISO 13485, ISO 45001, ISO 22000 and other QM standards

Most popular feedback for NetDocuments

Ability to organize files in folders. One location is available for documents to be reviewed and a separate location for documents to be filed. Ability to track work.

Betsy S.

About NetDocuments

NetDocuments is the leading legal, FEDRAMP authorized document management software (DMS) that provides a reliable and secure way to create, edit, store, locate, and collaborate on documents anywhere using any device, so legal teams can stay focused on clients and outcomes. We help by delivering on promises, providing technology that gets out of their way so they can focus on results, eliminating the need to re-invent the wheel.

isoTracker reviews

We were able to have a web based software that could be applied to multi-sites. We uploaded our procedures, SOPs and forms into ISO Tracker and are able to manage the documentation as required by ISO. Software has revision history that helps as well.

- Purnendu B. Sr. QA Engineer

isoTracker Document Control helps us getting grip on all documents related to a Medical Device manufacturer, meeting the designated regulations (i.e. keeping and updating the Technical Files) and meeting the ISO 13485 requirements of document control.

- Koen J. Product development and product quality manager

Version control which was a necessity for audit compliance. Stopped others from making multiple copies of documents and using old versions. Stricter control

- Nola G. finance / compliance

NetDocuments reviews

NetDocuments is very intuitive for most employees. Has all of the core features of document management implemented very well. It is fully cloud based, so it takes off our mind all of the duties of archiving.

- Matti M. Attorney, Partner

Almost always positive. The search, storage and applications work. When they don't the support staff is usually friendly and knowledgeable

- Evan K. Legal RSC Level 3 Engineer

Each of our Cases has a workspace in NetDocuments, so I am able to look up my case and quickly search through my documents by date, doc name, sender, document type, etc. There are many was to narrow the search. Also, because this program is integrated with our Case Management software, Zencase, I don't even have to open it separately. Documents are available at my fingertips.

- Sherry F. Billing Manager

Pros & cons

isoTracker

Pros
The approval workflow for controlled documents and automated reminders for both documents and audits
The service and support from Lennoxhill is exceptional
After the initial effort in implementing our full document package onto the ISO tracker it has become a much better organised and effective process
We use isoTracker for managing our documents
As an ISO 13485 accredited company, document control is an important aspect of our daily work
IsoTracker has been a brilliant addition to our business, improving our document control hugely."
Cons
The software is limited in that the number of users are pre-determined for us
Adding additional users lead to some additional cost
ISO Tracker takes the pain out of managing controlled documents
Version control which was a necessity for audit compliance
Stopped others from making multiple copies of documents and using old versions
Before we utilised the ISO Tracker system fully it was difficult to manage documentation."

NetDocuments

Pros
This is a great cloud based "filing cabinet" I use it just like you would use a paper file and it works great
Lots of search options if you are looking for a document
Their support team is very good and easy to get ahold of
Overall NetDocuments is a good app with good components
This is a document management system in the cloud that is very user friendly
It is easy to save documents and retrieve them."
Cons
We have about 40 users and imported documents from another document management service
It was much much slower to search and the way it searches was really bad
Also, when you have a problem and call customer service the wait is excessively long
Sometimes a glitch happens and we need to get technical support, but then again, sometimes it is just operator error
Either way, they are helpful and get to the root of the problem
3 or 4 times each year we need to update the app on our computers and its always a little scary and we all hate doing it."

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