JivoChat vs Blink
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Sir Richard BransonMost popular feedback for JivoChat
Easy to get started right away. JivoChat just works right out of the box. It integrates all my social media channels and helps us handles all the chats with customers much more easily. The buillt-in CRM and team chat are perfect to complment with the Livechat and integrated inbox features. What really impressed me the most that I felt in love with JivoChat was that I was having some serious issues with the FB Business Suite app on all android phones at our office while iOS ones were ok. Anyway, I gave JivoChat a try and it just fixed my problems and more! I had to come here to review immediately. Oh the mobile apps work perfectly also.
Natapol S.
About JivoChat
JivoChat is an enterprise omnichannel messenger designed to let teams communicate with customers wherever they are. Engage with visitors through live chat, Facebook, voice services, email, and mobile with JivoChat, and you'll never miss another website conversion. You can receive all of your clients' messages in a single Agent App thanks to JivoChat's omnichannel architecture, which keeps you organized. Website conversion rates also improve as a result of proactive invitations that draw in site users and allow you to offer the greatest customer service while continually generating new leads. Interested? To start boosting your internet sales right away, follow these steps: 1. Create an account on Jivochat by visiting https://www.jivochat.com. 2. Add the script code for JivoChat to your website. 3. After downloading the app, decide whether you or your entire team will be available to communicate with clients. 4. Integrate other channels of communication that you'd like to employ to speak with your clients using Jivo (Facebook, Viber, Telegram, mobile, etc.) 5. Obtain crucial data about your visitors in real-time (names, social media profiles, the duration of their visit, the page they are currently on, etc.). *NEW* JivoChat is portable. Take a look at these innovative smartphone features: JivoChat signup; Multi-agent conversations, where users may now invite other coworkers to chat; Common shorthand; File transfer; Visitor monitoring; Message archive; Colleague chat; Reminders; Visitor monitoring; More than 270k online businesses use JivoChat to enhance customer communication. A FREE Live Chat, yes, but there's more. An all-inclusive communication solution that will make your online store a sales machine! Visit https://www.jivochat.com to begin turning visitors into customers.
Most popular feedback for Blink
I believe we made a great decision by choosing Blink and I would recommend them to any other company looking to up their communication game.
Christi K.
About Blink
Blink is the one-stop portal app for frontline workers. A simple platform gives one-click access to everything your team need - from updates to must-knows, forms to timetables, conversations to stories. Wrapped into one secure portal, Blink turns frontline organizations into strong communities with engaged, committed staff. That's why over 1000 organizations, including the NHS, Stagecoach, and Dominoes, have entrusted us with energizing their workforce and powering their operations
JivoChat reviews
The app is great. It works perfectly from the background and pops up as at when needed.
- Odusanya Adedeji
Pretty excellent so far. Hope the free version is good after trial ends...
- Paul Lee
I love the App, the interface is user-friendly and very easy to access
- Shabs Fàzi Samde
Blink reviews
This keeps ALLLL of our employees together in one place with all the updates in our company. Where we can share and chat with each other. It also is great to have all of our documents needed to HR and safety if someone needs to fill out a report or find info. This is all especially helpful during and after COVID and working remote.
- Lydia M.
Using Blink has revolutionised how we have both communicated with our staff and more crucially how they communicate with us. We have been able to get a consistent message out, instantly, which is something we've never achieved before. However being able to receive feedback from all members of staff has brought a new dimension to our staff relationships
- Nathan W.
This tool is very useful, and I'm using it every day - even every minute - to share information with my team, or other people of my company. The global feed and the "history" allow also to don't miss information.
- Christope M.
Pros & cons
JivoChat
| Pros |
|---|
| You get a 14 day free trail |
| You have to have super great support |
| Keeps track of the users |
| Cons |
|---|
| You can only assign chats to online users |
| No auto-message |
| UI is a bit plain and somewhat dated. |
Blink
| Pros |
|---|
| The level of communication has increased |
| Blink has been a great tool for people to share their experiences without having to send a company wide email |
| We seen great feedback in terms of engagement and overall the front line workers now express themselves which we would never seen or shown the Leadership team |
| Great interaction with majority of the workforce who are not desk based." |
| Cons |
|---|
| One of the biggest barriers in our line of work, and from team to team within our organization, is a lack of communication, which can lead to assumptions |
| Every time you hit the return button on the PC it sends that as a blink when actually it might be you starting a new paragraph |
| Other than this minor issue I don't have anything too negative to say |
| Lack of integration with gtools suite (email/agenda) in both direction." |
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