JivoChat vs Rocket Chat
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Sir Richard BransonMost popular feedback for JivoChat
Easy to get started right away. JivoChat just works right out of the box. It integrates all my social media channels and helps us handles all the chats with customers much more easily. The buillt-in CRM and team chat are perfect to complment with the Livechat and integrated inbox features. What really impressed me the most that I felt in love with JivoChat was that I was having some serious issues with the FB Business Suite app on all android phones at our office while iOS ones were ok. Anyway, I gave JivoChat a try and it just fixed my problems and more! I had to come here to review immediately. Oh the mobile apps work perfectly also.
Natapol S.
About JivoChat
JivoChat is an enterprise omnichannel messenger designed to let teams communicate with customers wherever they are. Engage with visitors through live chat, Facebook, voice services, email, and mobile with JivoChat, and you'll never miss another website conversion. You can receive all of your clients' messages in a single Agent App thanks to JivoChat's omnichannel architecture, which keeps you organized. Website conversion rates also improve as a result of proactive invitations that draw in site users and allow you to offer the greatest customer service while continually generating new leads. Interested? To start boosting your internet sales right away, follow these steps: 1. Create an account on Jivochat by visiting https://www.jivochat.com. 2. Add the script code for JivoChat to your website. 3. After downloading the app, decide whether you or your entire team will be available to communicate with clients. 4. Integrate other channels of communication that you'd like to employ to speak with your clients using Jivo (Facebook, Viber, Telegram, mobile, etc.) 5. Obtain crucial data about your visitors in real-time (names, social media profiles, the duration of their visit, the page they are currently on, etc.). *NEW* JivoChat is portable. Take a look at these innovative smartphone features: JivoChat signup; Multi-agent conversations, where users may now invite other coworkers to chat; Common shorthand; File transfer; Visitor monitoring; Message archive; Colleague chat; Reminders; Visitor monitoring; More than 270k online businesses use JivoChat to enhance customer communication. A FREE Live Chat, yes, but there's more. An all-inclusive communication solution that will make your online store a sales machine! Visit https://www.jivochat.com to begin turning visitors into customers.
Most popular feedback for Rocket Chat
This is the point where you might think Rocket.Chat has potential, and it does. If only the developers could obscure some of the more advanced features. If you choose to offer all of the features in the most expensive plan, there’s a chance your team won’t even want to use the app because it feels cluttered. You might think more technical teams would want more technical features, but perhaps there’s an even greater need for straightforward communication. In the end, Rocket.Chat is a technical achievement but contrary to clean and efficient chats.
John Brandon
About Rocket Chat
Rocket. Chat is a customisable open source messaging system for businesses who place a high value on data security. Real-time communications are made possible amongst coworkers, with other businesses, or with your consumers using any device—web, desktop, or mobile. Productivity and customer satisfaction rates rise as a result. Tens of millions of customers trust Rocket every day in more than 150 countries and at companies including Credit Suisse, Deutsche Bahn, and the US Navy. Chat to ensure that all of their communications are secure and private. Users who choose Rocket.Chat also get unlimited users, guests, channels, messages, searches, and files in addition to free audio and video conferencing, guest access, screen and file sharing, LiveChat, LDAP Group Sync, two-factor authentication (2FA), E2E encryption, SSO, and dozens of OAuth providers. Users have the option of setting up Rocket.Chat in the cloud or on-premises using their own servers. In the open source communication space, Rocket.Chat boasts the largest chat developer community in the world, with thousands of contributors and stars on Github. With Rocket.Chat, you become a part of a passionate community that is always expanding and working to make our platform better. KEY COMPONENTS: * Multiple Rooms * Direct Messages * Private & Public Channels/Groups * Desktop and Mobile Notifications * Hassle-free MIT license * BYOS (bring your own server) * 100+ Available Integrations Choose from three themes: Light, Dark, or Black. Edit and delete sent messages. Mentions. Avatars. Markdown. Emojis. Sort chats alphabetically or group by activity, unread messages, or favorites. Transcripts and history. File upload and sharing. I18n [Internationalization with Lingohub]. The Hubot Integration Project's Hubot Friendly feature. Remote locations video monitoring * LDAP authentication * REST-full APIs * Media Embeds * Link Previews * Native Cross-Platform Desktop Application
JivoChat reviews
The app is great. It works perfectly from the background and pops up as at when needed.
- Odusanya Adedeji
Pretty excellent so far. Hope the free version is good after trial ends...
- Paul Lee
I love the App, the interface is user-friendly and very easy to access
- Shabs Fàzi Samde
Rocket Chat reviews
Great quick app. Buggy at first but now pretty stable. Real test will be this week. If it doesn't freeze or slow down with a week of major market moving data coming I would call it stable. Once I got the hang of the features the app really grew on me for ease of use while mobile. It handles trading view copies perfect, easy commands to group or direct message. Seems like they are now adding features after the recent version upgrade also.
- Gregory M.
It's nice to know the app is in heavy development, but it doesn't bode well for it's reliability and bugginess. Every once in a while an update will break things, and everyone in our company has problems with mobile push notifications problems all the time, on Android and iOS. Sometimes they work pretty well then get completely broken. I often switch between the experimental and official app, but not in a fun way. EDIT: I'm now having to force stop and restart the app more than 10 times a day.
- Luke Box
I feel like this app is very laggy and inconsistent it has a hard time distubuting messages properly. They will send a message and I won't receive it till much later. And it's just the app. The desktop version dose not have this bug. I'm also unable to upload photos from my phone to the chat, even though it very clearly thinks it can.
- A Google user
Pros & cons
JivoChat
| Pros |
|---|
| You get a 14 day free trail |
| You have to have super great support |
| Keeps track of the users |
| Cons |
|---|
| You can only assign chats to online users |
| No auto-message |
| UI is a bit plain and somewhat dated. |
Rocket Chat
| Pros |
|---|
| Free version for public chat |
| Some powerful features |
| Constantly developing |
| Cons |
|---|
| Confusing interface and install process |
| Some features seem underdeveloped |
| Tiered versions lead to more confusion |
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