Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tools
Industries: Marketing, Financial, Technology, Business
Team
$59.00
1 Users Per Month
Business
$79.00
1 Users Per Month
Category: Communication Tools
Industries: Business, Education
Free
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Implementing Karbon allows me to move away from using my email inbox as my "To Do" list. That transition can be a challenge and is a result of user habits instead of software limitations. When the Triage (Inbox) fills up, it can be daunting to clear out the Triage. Having some ability to sort the Triage items by email sender would help in clearing out an overflowing Triage.
Jeffrey D. R.Karbon is practice management for accounting firms. It provides a truly collaborative platform to manage workflows, communicate with teams and deliver exceptional client work. By combining email, discussions, tasks and powerful workflows, Karbon aligns your team with a single place to communicate and collaborate, increasing capacity to deliver on time and budget.
We switched from our business land lines to the 8x8 offering about 1.5 years ago. Not only did we realize a significant cost savings, we also enjoy numerous features not available via our prior land-line carrier. The seamless integration between the VOIP handsets and mobile app has been great. Call quality has always been clear.
Frank H.With the 8x8 Work Mobile app for phone, video conferencing, and chat, you may use the 8x8 Work service anywhere you go. Organizations all over the world utilize the 8x8 Work Mobile app, an all-in-one cloud-based collaboration solution, to deploy their workforce. 8x8 Work Mobile can be a crucial component of your company's remote workforce and work-from-home strategy, regardless of whether you are employed by a small firm or a huge multinational. A Cloud phone, HD video conferencing, chat, directory services, and more are all included in 8x8 Work Mobile. It effortlessly interacts with 8x8 Work Desktop to give users the capabilities and advantages they would have in their workplace when working from home. Key Advantages With calls, video conferencing, and chat available in one app, you can stay productive with 8x8 Work Mobile's all-in-one collaboration solution. Using your personal phone and your company phone line, stay reachable to all of your contacts. Utilize direct-to-YouTube live streaming and video meetings to exchange timely business-critical information Public and private chat rooms can help you replace email and keep your discussions structured around tasks. Quickly onboard new remote employees or staff members based in new office locations The admin portal gives IT administrators the same administrative tools whether their staff members are based remotely or in the office. Key Elements Call individuals on your personal or business contact list with HD audio. Organize meetings using video and audio on your phone, record them, and chat with attendees. You can also exchange messages, share files, and @mentione colleagues in 1:1, private, or public chat rooms. Establish working hours and block incoming calls and notifications either permanently or just during those times. For a consistent calling experience, select Wi-Fi or cellular data.
The biggest downside I have found is when updating a template the templates should automatically be updated when a new version is created as if a job is on annual renewal if the previous job has not been reset the new one created is based on the last one made instead of the new updated template. I would like the option for when editing the template if there was an option for updating all existing or to update all future job creations that would be the biggest improvement.
- Harry K.
Being able to create work, create tasks under the work, and assign to staff. Everyone that's assigned to the work can track the status of the work and reassign when needed to manage people's workload. We can also create budget time for the work/task/assignment and log actual time to better manage team capacity and expectations. I also like the comment features where we can tag a certain team member and comment on a task, note, and email message. It is a great tool to eliminate additional email messages as well as keep the communications in one place.
- Ellie Z.
The thing I like best about Karbon is the capabilities that go beyond just an email platform like Outlook - the ability to create "works" for a whole team to track their time against, with organizational capabilities that allow you to manage your work day, week, month, which comes in handy when trying to plan for the future as well as grow your company. I like the ability to consolidate all of your teammates's emails with a contact so you can also get caught up on the email threads without having to bother teammates to get the TLDR, which could also get misconstrued through the game of "telephone".
- Jamey M.
This app is terrible. No way to prevent ring through to cell phone even while in the office. Even when I answered my desk phone, the app is still ringing my cell phone during the call. I have disabled all notifications in the app settings, app ignores settings. This is so frustrating. I just need the app to be able to make work calls while away from my desk. I don't want work calls to ever ring my phone. Choose another VOIP provider if you can.
- Bret Blackburn
Garbage! Unreliable, randomly rings or doesn't, missed calls I didn't even know I had, and when I do make a call out there's a delay - the call recipient is like, hello? hello? And I've spent literally hours with tech - changing settings, reinstalling, on and on and on. Unfortunately this is what the firm I work for uses
- Don Farnsworth
The app worked fine for a short period. Now it gives the splash screen when call comes in but about 80% of the time it doesnt show the number. The other 20% it shows for about 2 seconds before maximum number of rings accurs. Sometimes the app doesn't even display but that is rare. At this point the app is useless for calls but can at least check VM an get notifications of missed calls so when not in the office I know about it
- Mr Sinister
Pros |
---|
The system syncs really well |
They are constantly developing links and making the product better |
The ability to view the work and to-do's. |
Cons |
---|
It doesn't have a grammar check |
Should add more features |
Should be able to allow for more email addresses to be included in client tasks. |
Pros |
---|
Lots of Channels, One Platform |
Protection of Customer Data |
Easy to Implement |
Cons |
---|
Doesn't tell you when you need to upgrade your software |
SMS sometimes doesn't work and no one knows why |
The Admin Portal moves very slow. |
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