Karbon vs tawk.to

The biggest downside I have found is when updating a template the templates should automatically be updated when a new version is created as if a job is on annual renewal if the previous job has not been reset the new one created is based on the last one made instead of the new updated template. I would like the option for when editing the template if there was an option for updating all existing or to update all future job creations that would be the biggest improvement.

- Harry K.

Being able to create work, create tasks under the work, and assign to staff. Everyone that's assigned to the work can track the status of the work and reassign when needed to manage people's workload. We can also create budget time for the work/task/assignment and log actual time to better manage team capacity and expectations. I also like the comment features where we can tag a certain team member and comment on a task, note, and email message. It is a great tool to eliminate additional email messages as well as keep the communications in one place.

- Ellie Z.

The thing I like best about Karbon is the capabilities that go beyond just an email platform like Outlook - the ability to create "works" for a whole team to track their time against, with organizational capabilities that allow you to manage your work day, week, month, which comes in handy when trying to plan for the future as well as grow your company. I like the ability to consolidate all of your teammates's emails with a contact so you can also get caught up on the email threads without having to bother teammates to get the TLDR, which could also get misconstrued through the game of "telephone".

- Jamey M.

Sometimes it works for weeks straight. Then for some reason, my app gets disconnected, or signed out or something, and I don't know it. Of course I'm being charged for the service, but my customers can't reach me. Sometimes I don't notice that has happened for days.. maybe a week. 11/20/20 edited to 3 stars. All i have to do to fix the issue is log out and back in every day. Not ideal, but it works.

- Houston Heathen

When I update it to the latest version, I try to open but it does not load at all, it fades away. Old review: The only thing you can add and it will be perfect is to add scroll down to refresh the Live visitors filter. Also, update it to fix the red notification and make it disappear immediately after the visitor leaves website. Thanks

- Redouane Amezoirou

Newest UI is still worse than the one for older versions of android but it stopped trying to personally involve me in the transcript process. Every call hangs in the monitoring until I manually remove it.

- Nom Chomsley