Katalon vs Customer.io

Side-by-side comparison of features, reviews, pricing and more

Katalon

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Free

Premium- $25 per month

Customer.io

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Basic - $150 per month

Premium and Enterprise - Request for a quote

20M+ Downloads
5/5

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Katalon reviews

"Katalon: The One Stop Solution for your Test Automation!"

- Chitrarath B.

"Sufficient tool for REST API testing" What do you like best about Katalon Studio? The interface is very intuitive and easy to pick up, with little need for assistance from the documentation until more complex testing. Test reports provided at the end of each test run are helpful and easy to access. The TestOps dashboard is a great resource for monitoring test execution. Review collected by and hosted on G2.com. What do you dislike about Katalon Studio? I struggled with implementing the data source feature into my tests without deeply consulting the documentation. Additionally, I experienced a couple of instances where the tool crashed amidst trying to edit multiple tests quickly. These crashes caused me to lose some trust in the tool. Review collected by and hosted on G2.com. What problems is Katalon Studio solving and how is that benefiting you? Fortunately, due to Katalon Studio's intuitive setup, I don't need scripting knowledge or experience to create and maintain functional API tests. Additionally, having the scripting functionality available encourages me to advocate the tool with others on our team who do have that scripting knowledge and prefer to write tests that way.

- Devan V.

I am very happy for UI and API automation testing. UI supports with all browsers option is good.

- Sampath B.

Customer.io reviews

What I really like is that we use our own database as the single source of truth, and not the email platform database which is never up to date. With Customer.io we use real-time data from our own platform (B2B SaaS) which helps me as a marketer to always communicate with customer segments in the best possible way. Customer.io provide lots of options to filter based on segments and rules which comes in very handy when you want to create cool workflows. Overall, extremely happy with the platform.

- Max V.

Great tool. Not made for beginners but if you are willing to spend time on masterising, I highly recommend. I have been using it in several companies for the past 5 years.

- Nessim M.

I don't find this product very easy to use but it's one of the best so far I've used in the email automation space.

- Shilpa S.

Pros & cons

Katalon

Pros
Codeless test automation
Integration with Web, Mobile, API and Desktop automation
Possibility of end to end test automation using CI tools

Cons
Better documentation that helps to automate quicker
Not all the desktop applications are supported, needs to improve a way to automate all desktop applications
Integrations with other reporting systems.

Customer.io

Pros
Lets you create email flows without knowing code
Easy to create nice looking newsletters
Can easily segment users as many ways as you want

Cons
Price is quite expensive for Premium or once you get into high volumes of contacts
Depending on how you'll use it, it may require some help from developers to set up
Despite the support being great, you have to email them, there's not chat feature.

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