Keyhole vs Sales Creatio

Side-by-side comparison of features, reviews, pricing and more

Keyhole

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

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Sales Creatio

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Team - $30 per user/month

Commerce - $35 per user/month

Enterprise - $60 per user/month

20M+ Downloads
5/5

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Keyhole reviews

"I use Keyhole for hashtag and campaign tracking and it offers comprehensive metrics. Love it!" What do you like best about Keyhole? Comprehensive metrics like engagement, reach, impressions. Review collected by and hosted on G2.com. What do you dislike about Keyhole? The pricing. It's quite costly compared to similar tools I've used. Maybe you could take it down a notch. Review collected by and hosted on G2.com. What problems is Keyhole solving and how is that benefiting you? I didn't know the extent of my social media efforts but now I'm able to keep track.

- Enid K.

"Interesting and unexpected tool" What do you like best about Keyhole? I like how easy it is to generate my analytics report for my social media channels. The hashtag tracker is particularly useful and the insights have proven to be of great use for our campaign. Review collected by and hosted on G2.com. What do you dislike about Keyhole? I dislike the scheduling content part, I thought it was going to be easier, more user-friendly and allow me to upload carousels and other social media needs, sadly I have not been able to use it because the UX is a bit uncomfortable, but I hope this can be fixed in the future. I also dislike that in the dashboards, where the dedicated individual graphics are when you export them as PDF they miss the necesary info on each section, therefore I cannot send that PDF reports to my stakeholders, therefore I have to take screenshots of these and still miss some of the info. Review collected by and hosted on G2.com. Recommendations to others considering Keyhole: Hashtag tracking is not entirely retroactive so be mindful about wanting to retrieve past data. The trial will not allow you to see too much data to make an informed decision. I had to buy a month to decide in one day if I was buying a year. Review collected by and hosted on G2.com. What problems is Keyhole solving and how is that benefiting you? I am able to easily track hashtags and provide faster reports to my stakeholders, these are complete, allow me to save time and and share the information in an easier manner for older stakeholders who might not understand. I also greatly appreciate the description of each metric and how you measure it.

- Tasmy G.

"Great Social Media Tracking and Reporting Platform" What do you like best about Keyhole? Keyhole has a great user-friendly dashboard with thorough metrics and a great reporting layout that makes it useful for reporting up. I fully recommend and we use it year round! Review collected by and hosted on G2.com. What do you dislike about Keyhole? It is a steep price for a singular item like hashtag tracking. I also wish they did a bit better job with the sign-up feature it is really hard to get to the pricing section. Review collected by and hosted on G2.com. What problems is Keyhole solving and how is that benefiting you? The ability to have concrete metrics around campaigns, social media events, online and in-person events, and show ROI for our overall social media strategy with Keyhole's reporting features.

- Luke W.

Sales Creatio reviews

"Complete solution for CRM and process automation" What do you like best about Creatio? For us the main advantages of Creatio are that the system is flexible and easily customizable. We were looking for replacements for several legacy systems running in parallel (maintaining customer details, invoicing and for CRM and sales matters). We were able to easily adapt Creatio to our requirements and received competent support from the manufacturer and the project partner involved, for example on the subject of interfaces and integrations. Creatio proved to be a powerful system that not only serves as CRM software, but also enables us to structure, control and evaluate processes. Review collected by and hosted on G2.com. What do you dislike about Creatio? There was no Sharepoint integration out of the box. Outlook integration is there, but could be improved. A translation of the user interface into German is available, but incomplete, so that additional work had to be done here. Review collected by and hosted on G2.com. Recommendations to others considering Creatio: Avoid thinking of Creatio as just CRM software. The software has considerably more potential, which should be considered when planning a project. Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? We were able to avoid the effort of operating multiple parallel systems (multiple maintenance of data, synchronization of the data, maintenance of the softwares). At the same time, we achieve a better overview and understanding of customer needs.

- Martin B.

"Increased Sales effectiveness" What do you like best about Creatio? Creatio is a highly scalable and customizable solution. We constantly incorporate new ideas turning them into efficient workflows. Review collected by and hosted on G2.com. What do you dislike about Creatio? Creatio Platform fully meets our business needs Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? We were looking to better organize our sales team operations, and Creatio has proved to be a great solution to address this issue. With Creatio, we have our customer data consolidated in one place and can access it quickly from any device. Our reps easily schedule visits and manage tasks. The system helps us track team performance and turn data into actionable insights boosting results.

- Stephen F.

"No-code platform for high-quality customer service" What do you like best about Creatio? The system provides you with the tools to create workflows that mirror your business processes. You can configure out-of-the-box solutions and adjust workflows as company requirements change. The Creatio Academy contains articles that educate you on the product, explaining all the steps to navigate the system quickly. Review collected by and hosted on G2.com. What do you dislike about Creatio? What comes to mind for improvement would be more flexible setup of dynamic dashboards that would allow us to change time intervals we need data for. Review collected by and hosted on G2.com. What problems is Creatio solving and how is that benefiting you? We use Creatio for internal and external customer service. The platform allowed building custom workflows to automatically assign agents to a case based on the service type. Creatio is integrated with our ticketing system to manage ticket purchases and returns. Thanks to the integration with hot spots, we have an additional opportunity to collect customer info. Beesender Chatbot helps to interact with our customers and transfer their requests. Dashboards and analytics allow to be hands-on with service efficiency.

- Oleksiy G.

Pros & cons

Keyhole

Pros
Hashtag Analytics
Influencer Management
Account Management

Cons
Increase the number of tweets to check during analysis
More information when it comes to hashtag analysis, as some do not give much clarity
Better customization of reports.

Sales Creatio

Pros
Multifaceted and highly customizable unified business solution
Rooted in solid CRM functionality
Sales Creatio helps SMBs streamline processes from lead management to closing

Cons
Relatively short trial period
Hefty feature set
Customization can be daunting at the outset

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