Side-by-side comparison of features, reviews, pricing and more
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
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Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
STANDARD: MISSION CRITICAL
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There is no guesswork when you use Keyhole. There is only top notch data that you can use to improve your social media marketing strategy.Neil Patel
Keyhole, headquartered in Toronto, offers a social listening & influencer management platform that helps marketers measure the full impact of their social media campaigns. It can be tried free, and the vendor states that its real-time dashboard is used by organizations like Google, Amazon and yes, LinkedIn; and that their data is frequently referenced in the media by journalists at Reuters, The Guardian and Al Jazeera.
Creating custom data sources with custom-defined actions allows for rapid use by teams while maintaining governance. Human-in-the-loop automation is a crucial feature for us in the regulated industry in which we participate. Tonkean's focus on this as such a foundational part of their identity is excellent. The time to market has also enabled faster delivery of new products/services to market which under COVID has been tremendous. The real power here, I think, is the clear enablement of citizen developed automations.Chris G.
Tonkean is the OS for Business Operations, empowering operations teams to rapidly improve efficiency with an enterprise-grade, composable automation platform. By allowing ops teams to automate, monitor, and manage mission-critical business processes with no-code, while still maintaining compliance and security, Tonkean enables enterprises to accelerate operational velocity at scale. Founded in 2015, Tonkean has customers like Google, EVERSANA, Instacart, Grubhub, Crypto.com, and more using the platform to optimize and align their operations across the enterprise. The Tonkean platform makes automating complex business processes simple and accessible to non-developers, such as business operations teams and process owners, by abstracting the high technical barrier and coding expertise needed to deliver robust, enterprise-grade process solutions via composability. Ops teams compose custom process solutions using building blocks called “enterprise components” or ECs. ECs are modular, interchangeable, and reusable capabilities that perform actions or complete steps in a business process. These actions take one of three forms: 1) actions on people; 2) actions on systems or data; 3) and actions that perform business logic. ECs are fully governed and curated, typically by IT. They can be created in a variety of ways. They can be adopted from vendors or custom-built, or they can simply be extensions of existing tools and systems. Tonkean also comes with an extensive library of native components. This allows ops and process experts to rapidly build holistic process solutions that can work with different systems, easily adapt to changing needs, and measure cross-functional KPIs–all with no-code and no change management. Enterprises rely on Tonkean to optimize and align their operations across functions—including sales, marketing, customer support, legal, finance, and more. Operations teams leverage the platform to make their people, systems, and processes work better together. Common use cases include request intake triage, onboarding/offboarding, document generation, task management & follow-up, and much more.
"I use Keyhole for hashtag and campaign tracking and it offers comprehensive metrics. Love it!" What do you like best about Keyhole? Comprehensive metrics like engagement, reach, impressions. Review collected by and hosted on G2.com. What do you dislike about Keyhole? The pricing. It's quite costly compared to similar tools I've used. Maybe you could take it down a notch. Review collected by and hosted on G2.com. What problems is Keyhole solving and how is that benefiting you? I didn't know the extent of my social media efforts but now I'm able to keep track.
- Enid K.
"Interesting and unexpected tool" What do you like best about Keyhole? I like how easy it is to generate my analytics report for my social media channels. The hashtag tracker is particularly useful and the insights have proven to be of great use for our campaign. Review collected by and hosted on G2.com. What do you dislike about Keyhole? I dislike the scheduling content part, I thought it was going to be easier, more user-friendly and allow me to upload carousels and other social media needs, sadly I have not been able to use it because the UX is a bit uncomfortable, but I hope this can be fixed in the future. I also dislike that in the dashboards, where the dedicated individual graphics are when you export them as PDF they miss the necesary info on each section, therefore I cannot send that PDF reports to my stakeholders, therefore I have to take screenshots of these and still miss some of the info. Review collected by and hosted on G2.com. Recommendations to others considering Keyhole: Hashtag tracking is not entirely retroactive so be mindful about wanting to retrieve past data. The trial will not allow you to see too much data to make an informed decision. I had to buy a month to decide in one day if I was buying a year. Review collected by and hosted on G2.com. What problems is Keyhole solving and how is that benefiting you? I am able to easily track hashtags and provide faster reports to my stakeholders, these are complete, allow me to save time and and share the information in an easier manner for older stakeholders who might not understand. I also greatly appreciate the description of each metric and how you measure it.
- Tasmy G.
"Great Social Media Tracking and Reporting Platform" What do you like best about Keyhole? Keyhole has a great user-friendly dashboard with thorough metrics and a great reporting layout that makes it useful for reporting up. I fully recommend and we use it year round! Review collected by and hosted on G2.com. What do you dislike about Keyhole? It is a steep price for a singular item like hashtag tracking. I also wish they did a bit better job with the sign-up feature it is really hard to get to the pricing section. Review collected by and hosted on G2.com. What problems is Keyhole solving and how is that benefiting you? The ability to have concrete metrics around campaigns, social media events, online and in-person events, and show ROI for our overall social media strategy with Keyhole's reporting features.
- Luke W.
Tonkean UI is designed quite well, and super easy to understand and navigate for non-coders like myself. My Tonkean reps (Benny & Stu) are amazing and respond quickly to issues and resolve them in a timely manner.
- Mia P.
I like how robust and customizable the tool is. Compared to Zapier it is more customizable without sacrificing usability
- Dan K.
Tonkean allows our operations team to drive forward efficiency or processes improvements without needing engineering to get involved. Automation capabilities allow better coordination across our teams and keep the right people involved at every step. The flexibility of the Tonkean platform is perfect for a quicky growing company. The tool has many integrations built out already, but the team is also incredibly responsive to adding new tools when needed.
- TIm D.
|Increase the number of tweets to check during analysis|
|More information when it comes to hashtag analysis, as some do not give much clarity|
|Better customization of reports.|
|The UI is user-friendly|
|Easy to automate complex business processes|
|Easy to integrate with a different data sources like Zendesk, Jira, Hubspot.|
|Steep learning curve at first|
|Some features are not clearly explained|
|Issues connecting google sheets as a reliable data source.|
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