Side-by-side comparison of features, reviews, pricing and more
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
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The interface isn't always easy to use. It's expensive to upgrade your plan. Some on our team wanted better data visualization.Shawn H.
Kissmetrics aims to help companies get, keep and grow more customers with its customer engagement automation. This solution includes behavioral analytics, segmentation and email campaign automation all in one place. The vendor says Kissmetrics helps companies deeply understand and uniquely engage each customer from prospect to advocate. Additionally, the vendor says their solution is built to help marketers and product teams increase conversions, engagement, and retention over the entire lifespan of a customer.
There is no guesswork when you use Keyhole. There is only top notch data that you can use to improve your social media marketing strategy.Neil Patel
Keyhole, headquartered in Toronto, offers a social listening & influencer management platform that helps marketers measure the full impact of their social media campaigns. It can be tried free, and the vendor states that its real-time dashboard is used by organizations like Google, Amazon and yes, LinkedIn; and that their data is frequently referenced in the media by journalists at Reuters, The Guardian and Al Jazeera.
"The most effective way to research your company's marketing" What do you like best about Kissmetrics? I like being able to monitor my company's marketing by conducting a geographic study of consumer behavior concerning services, including which services are the most viewed, which are the best sellers, and what people's criteria are for these things. Kissmetrics is significantly better than competitors in terms of quality, and I like that I can quickly analyze the data and use it to identify important information in statistical distribution frequencies. Kissmetrics has an amazing user interface that makes everything simple to visualize. Review collected by and hosted on G2.com. What do you dislike about Kissmetrics? One thing I don't like is that they charge extra for simple services, lack qualified support staff to handle all customer inquiries, and sometimes take a long time to respond to requests for information. Review collected by and hosted on G2.com. What problems is Kissmetrics solving and how is that benefiting you? The main objective of Kissmetrics in the company is to promote the examination of data in volume before making any decision. It has involved statistical data with qualified management levels. The result of all its development is seen in intelligence as it modifies management procedures. I use it to research my company's monthly and annual Internet revenue, best-selling services and customer reviews to improve the quality of my offerings. Since I started using this platform, my sales have increased dramatically.
- Keyla A.
"Indispensable for Larger Organizations" What do you like best about Kissmetrics? If you're selling three or four items a month, Kissmetrics may not be for you. However, if you are the owner of a midsized business (wth a solid IT department!) this is an excellent solution that should cover most of your needs. All of that aside, I like Kissmetric's personal touch. You're seeing people doing things, not just numbers (as opposed to Google analytics). Review collected by and hosted on G2.com. What do you dislike about Kissmetrics? Kissmetrics is not a walk in the park to set up. If you are not tech-savvy or have a dedicated staff member with IT skills, please reconsider your decision. It's a not tool, but I'm not sure I would hire a new employee just to install and maintain it. My colleagues have told me it has some limitations when it comes to aggregated data. It served our purpose, in any case. Review collected by and hosted on G2.com. Recommendations to others considering Kissmetrics: Carve out a decent chunk of time to configure Kissmetrics. Review collected by and hosted on G2.com. What problems is Kissmetrics solving and how is that benefiting you? I was consulting for a supplement store. Our primary objective was to identify bottlenecks to our conversion rates (because many customers, if they encounter a technical issue, will not bother to contact the webmaster). We were able to figure out which types of customers were the most likely to complete their purchase and which were not (as well as why).
- Adam A.
The UX are significant within the platform, one thing I love about Kissmetrics is that it is not only designed to report on the numbers but pretty much everything. It is easy to set up dashboards and understand the customer journey and user behaviour.
- Ahmed J.
"I use Keyhole for hashtag and campaign tracking and it offers comprehensive metrics. Love it!" What do you like best about Keyhole? Comprehensive metrics like engagement, reach, impressions. Review collected by and hosted on G2.com. What do you dislike about Keyhole? The pricing. It's quite costly compared to similar tools I've used. Maybe you could take it down a notch. Review collected by and hosted on G2.com. What problems is Keyhole solving and how is that benefiting you? I didn't know the extent of my social media efforts but now I'm able to keep track.
- Enid K.
"Interesting and unexpected tool" What do you like best about Keyhole? I like how easy it is to generate my analytics report for my social media channels. The hashtag tracker is particularly useful and the insights have proven to be of great use for our campaign. Review collected by and hosted on G2.com. What do you dislike about Keyhole? I dislike the scheduling content part, I thought it was going to be easier, more user-friendly and allow me to upload carousels and other social media needs, sadly I have not been able to use it because the UX is a bit uncomfortable, but I hope this can be fixed in the future. I also dislike that in the dashboards, where the dedicated individual graphics are when you export them as PDF they miss the necesary info on each section, therefore I cannot send that PDF reports to my stakeholders, therefore I have to take screenshots of these and still miss some of the info. Review collected by and hosted on G2.com. Recommendations to others considering Keyhole: Hashtag tracking is not entirely retroactive so be mindful about wanting to retrieve past data. The trial will not allow you to see too much data to make an informed decision. I had to buy a month to decide in one day if I was buying a year. Review collected by and hosted on G2.com. What problems is Keyhole solving and how is that benefiting you? I am able to easily track hashtags and provide faster reports to my stakeholders, these are complete, allow me to save time and and share the information in an easier manner for older stakeholders who might not understand. I also greatly appreciate the description of each metric and how you measure it.
- Tasmy G.
"Great Social Media Tracking and Reporting Platform" What do you like best about Keyhole? Keyhole has a great user-friendly dashboard with thorough metrics and a great reporting layout that makes it useful for reporting up. I fully recommend and we use it year round! Review collected by and hosted on G2.com. What do you dislike about Keyhole? It is a steep price for a singular item like hashtag tracking. I also wish they did a bit better job with the sign-up feature it is really hard to get to the pricing section. Review collected by and hosted on G2.com. What problems is Keyhole solving and how is that benefiting you? The ability to have concrete metrics around campaigns, social media events, online and in-person events, and show ROI for our overall social media strategy with Keyhole's reporting features.
- Luke W.
|Breaks down data|
|Provides personalized reports|
|Allows for A/B testing|
|The interface isn't always easy to use|
|It's expensive to upgrade your plan|
|Some on our team wanted better data visualization.|
|Increase the number of tweets to check during analysis|
|More information when it comes to hashtag analysis, as some do not give much clarity|
|Better customization of reports.|
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