Konnect Insights vs HeyOrca

Side-by-side comparison of features, reviews, pricing and more

Konnect Insights

Category: Social media Tool
Industries: Social Media, Marketing Business

Pricing

Contact Konnect Insights to obtain current pricing.

HeyOrca

Category: Social media Tool
Industries: Social Media, Marketing Business

Pricing

Starting From:

$149.00 /month

20M+ Downloads
5/5

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Konnect Insights reviews

Offers an all-in-one tool and works seamlessly for agents who do response management and also for marketing and analysts who look at dashboards and listening / benchmarking reports. Easy to use and very friendly. Data is very rich and you don't have to do any manual search. Covers all public platforms and for private platforms has more integrations than other tools.

- Amin S. Online Reputation Manager

Konnect Insights has helped us to realise the gaps in our marketing campaigns over the years. It has helped us to close those gaps and also helped us to understand strategies used by competitors to promote their products. It has helped us to do first hand research around products released by competitors and to stay updated.

- Reshma P. Digital Marketing Manager

Need more colors, themes and tool should be capable enough to add any manual data, Insights in dashboards and reports.

- Ajay M. ORM Head

HeyOrca reviews

HeyOrca has helped transition us from creating content in word docs and excel sheets to a better looking and easier format. The content review process has been easy to teach our clients and we never hear any negative feedback about it from them. Navigating the various platforms and the updates that they constantly make are always integrated quickly into HeyOrca. Their customer service chat is easy, friendly, and very quick to respond. One of the best customer services I've ever worked with.

- Ginger M. Social Media Manager

So many pros to this software. Customer Service is SUBLIME. When there were issues here and there, I could easily use their Intercom chat and got an answer right away along with a follow up email days later. If you are looking for a content scheduler, THIS IS THE ONE. So easy to schedule content and also so easy to get them approved by other users. I worked for a large automotive company that required many approvals -- HeyOrca made it so easy to make changes and get them approved - there's comment boxes under each post where users can write their feedback and even tag you or other users. Also, the calendar view of what has been approved what hasn't is seriously so helpful to see what is still requiring approval. I can go on and on and on - Highly recommend!!!!!

- Emily F. Customer Support Specialist

It would be great if it could help curate content and manage interactions, as well.

- Christina A. Owner

Pros & cons

Konnect Insights

Pros
Very user-friendly and Customize too
Personalization is what I loved in this tool
Konnect Insights is a great product that is very user friendly and easy to use
The Client service team is very proactive and always eager to help you
Frequent new feature releases are also very helpful
Details mentioned in the graphs are detailed and each graph is clickable for more information
It has also launched social media command centre recently and now we love it more."

Cons
Some results are discovered late and appear under new results, increasing the likelihood of the former getting missed
The structure of the export files could be more streamlined
There were some missing features
But Konnect Insights team added those on our request
Difficult to find documentation on some of the features of the product.

HeyOrca

Pros
The look of the calendar tool and one-click approval process are HeyOrca's best characteristics
Before this, we used a word document - this is a major improvement
This makes the approval process super smooth for non-tech savvy clients or colleagues
It's perfect for collaborating on social media accounts and creating content for others
Its good for collaborating on social media posts and planning for the future, many times it loads really slow but can be delt with
We are still in the learning process
Great for collaborating with the team
One person can start, a designer can add images, and a third can approve them and the client can see it all."

Cons
If you change your password you have to reconnect the corresponding channels but it won't prompt you to do so until content fails to publish
Sometimes the site loads really slow or is sluggish
And we have around 780GB internet speeds
Right now its only the logo we can mess with, and we had to go through customer service and have them do it for us
And we are a design/marketing company!)."

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4.6/5

20M+ downloads

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