Legal Files vs DocStar ECM

Side-by-side comparison of features, reviews, pricing and more

Legal Files

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

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DocStar ECM

Category: Documentation Tool
Industries: Marketing, Education, Business, Financial

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20M+ Downloads
5/5

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Legal Files reviews

Legal Files i sthe best thinh since sliced bread and complements my type A personality

- Sarah Page Tacker, Senior Assistant

We can get up to speed quicker and get a better handle on the status of a case

- Timothy J Flangan, General Counsel

It keeps things organized by folder and title. Also easy to keep track of client base and information regarding file. Very user friendly.

- Asimt S. Administrative Assistant

DocStar ECM reviews

Very happy overall and would purchase it again if needed.

- Carol D. Accounting

Nice document management, Can be granular with workflows but there is no documentation on workflow creation. This is probably a push to sell professional services

- Zach F. System Administrator

Storage of paper documents in the office is gone. We down sized the office. We were completely ready to go to remote working, no shut down.

- Dennis L. System manager

Pros & cons

Legal Files

Pros
Legal Files has provided a valuable tool for our agency
Many features of this software are useful to the practice of law
It loads documents, tracks clients, tallies hours and more
Overall it gets the job done, providing essential filing services that can be shared across users and permits a variety of important controls
The organization of Legal Files is outstanding."

Cons
So IT needs some time to devote to it
But once installed, there are no errors or usage issues
Not everything is very intuitive about the software
Less experienced computer users have a hard time with it
Documents are not arranged chronologically so it is difficult to find the most recent version
When transferring information from one file to another, it is difficult to transfer emails, you have to do them 1 at a time which is time consuming."

DocStar ECM

Pros
The thing that has made DocStar helpful at all has been the fact that our accounting team created detailed tutorials for staff use
DocStar is good for those who don't work with expense reports often as it is very baseline as far as advancements go
Very satisfied with the system and would highly recommend
The software is helpful in data management, file sharing, document workflow and many more
Software is browser support and easy to access from any system."

Cons
Everything was processed and handled manually, causing dozens of hours of work every week, errors and delayed approvals and payments, all leading to additional expenses
There are some functionality gaps but they would apply to only the largest of companies
I've got no real complaints with the product
Most of what I encountered are experiential things
They keep charges in Y that would have already been paid as part of X
Double-dipping
Their accounting team is inflexible and will refuse to work with you to resolve the problem
This was 4 months ago and they still have not come through with the request
Probably a way to get people to pay for professional services."

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