Legal Files vs Lightico

Side-by-side comparison of features, reviews, pricing and more

Legal Files

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

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Lightico

Category: Documentation Tool
Industries: Marketing, Business, Education

Pricing

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20M+ Downloads
5/5

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Legal Files reviews

Legal Files i sthe best thinh since sliced bread and complements my type A personality

- Sarah Page Tacker, Senior Assistant

We can get up to speed quicker and get a better handle on the status of a case

- Timothy J Flangan, General Counsel

It keeps things organized by folder and title. Also easy to keep track of client base and information regarding file. Very user friendly.

- Asimt S. Administrative Assistant

Lightico reviews

Overall, Lightico has greatly improved my day to day working life. It has made things much easier, simpler and quicker. It is easy to fill in the documents required in a prompt manner to send to a customer for them to approve themselves and provides a better experience to both the customer and ourselves using it.

- Francis R. Customer Advisor

I love the way I can present to my customer the details of the plan they are agreeing to so that they can take the time to read through the details and agree to the package. I also feel the customer has a better experience as they don't have to listen to terms and conditions being read out to them

- Mark H. Loyalty

Overall my experience has been positive, the good features far outweigh any issues I have encountered.

- Tiffany c. account manager

Pros & cons

Legal Files

Pros
Legal Files has provided a valuable tool for our agency
Many features of this software are useful to the practice of law
It loads documents, tracks clients, tallies hours and more
Overall it gets the job done, providing essential filing services that can be shared across users and permits a variety of important controls
The organization of Legal Files is outstanding."

Cons
So IT needs some time to devote to it
But once installed, there are no errors or usage issues
Not everything is very intuitive about the software
Less experienced computer users have a hard time with it
Documents are not arranged chronologically so it is difficult to find the most recent version
When transferring information from one file to another, it is difficult to transfer emails, you have to do them 1 at a time which is time consuming."

Lightico

Pros
Presenting a clear view of all terms for the consumer makes a great experience
Good, has simplified the workflow of getting customer forms and has been a convenience to our customers
It helps for a better customer conversation and sales interaction
Overall my experience has been positive, the good features far outweigh any issues I have encountered."

Cons
You can edit before it is sent, however once it is sent you either have to explain to the customer where you made a mistake typing the t's and c's or you have to start from scratch
I dislike that when sending the documents out via email they often do not arrive/take much longer than text messages
For EE upgrades, sales
The drop down option for selecting 'Spend cap
8/10 customer get stuck on what to do
I find it's been difficult sometimes for multiple parties to sign pages both sent to the same email address or number, often they come back only 1 signed or missing a date."

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