Lightico vs BrandMail
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Sir Richard BransonMost popular feedback for Lightico
In-call esignature allows us to introduce a customer to our offering, fill in contract information fields and send a signature request in a text message all while on a single phone call. The process is seamless and very similar to an interaction you would have with a friend/family member where you are talking and sharing pictures via text while on a call. It's natural, easy and quick. Comparing this to needing to send a link or a document in an email, this is light years ahead of anything else on the market.
Jamie M.
About Lightico
Ideal for Consumer (B2C) focused businesses *** *Dear Students - we do not have student plans. We do not provide affiliate links* Highest eSign, and eForm Automation completion rate. Instantly collect eSignatures, build HTML forms (eForms), supporting documents, while on a call. With ad-hoc documents, or pre-formatted templates. Via text/SMS or email (eliminate needless 'envelope' expense)- get e-Signatures on the spot. Use through API or stand-alone. Integrations including Salesforce.
Most popular feedback for BrandMail
We as a company always battled with our company signatures in the past, we battled with formatting and images that were not showing properly when we emailed clints, this was a major disadvantage as we did not look representable after we made contact with the lovely team at BrandMail, everything just changed, training was provided, I can't thank them enough for this lovely product.
Eben W J.
About BrandMail
BrandMail, developed by BrandQuantum, is a software solution that seamlessly integrates with Microsoft Outlook to empower every employee in the organisation to automatically create consistently branded emails via a single toolbar that provides access to brand standards and the latest pre-approved content. Schedule banners and surveys with full analytics. Compatible with Outlook Desktop, O365, Google Workspace, Mac, Android and iOS. Choose from BrandMail Desktop, Web or Lite.
Lightico reviews
Overall, Lightico has greatly improved my day to day working life. It has made things much easier, simpler and quicker. It is easy to fill in the documents required in a prompt manner to send to a customer for them to approve themselves and provides a better experience to both the customer and ourselves using it.
- Francis R. Customer Advisor
I love the way I can present to my customer the details of the plan they are agreeing to so that they can take the time to read through the details and agree to the package. I also feel the customer has a better experience as they don't have to listen to terms and conditions being read out to them
- Mark H. Loyalty
Overall my experience has been positive, the good features far outweigh any issues I have encountered.
- Tiffany c. account manager
BrandMail reviews
1. Keeping our branding consistent in all emails (and not giving team members the opportunity to mess things up) 2. Keeping our most up-to-date materials in one place for simple attachment 3. Saving team members time by using mail templates and not forcing them to go to a specific website to copy/paste scripts
- Micky Y. Director of Innovation
From the onboarding, there was always communication between the technical and the client, we love the response times when we do have questions, they were answered fast
- Eben J. Managed Services Manager
Just fantastic and easy to manage and maintain.
- Philippe M. CEO
Pros & cons
Lightico
| Pros |
|---|
| Presenting a clear view of all terms for the consumer makes a great experience |
| Good, has simplified the workflow of getting customer forms and has been a convenience to our customers |
| It helps for a better customer conversation and sales interaction |
| Overall my experience has been positive, the good features far outweigh any issues I have encountered." |
| Cons |
|---|
| You can edit before it is sent, however once it is sent you either have to explain to the customer where you made a mistake typing the t's and c's or you have to start from scratch |
| I dislike that when sending the documents out via email they often do not arrive/take much longer than text messages |
| For EE upgrades, sales |
| The drop down option for selecting 'Spend cap |
| 8/10 customer get stuck on what to do |
| I find it's been difficult sometimes for multiple parties to sign pages both sent to the same email address or number, often they come back only 1 signed or missing a date." |
BrandMail
| Pros |
|---|
| Overall experience has been fantastic, the product is efficient and effective and the maintenance of it is easy |
| The BrandMail team are a pleasure to deal with on all levels |
| From design, to support and administration they have always been prompt and efficient |
| From the time I was introduced to the product and software, I loved it |
| The product, the support, the Company - everything was a great experience |
| Great experience, very helpful with questions and set up." |
| Cons |
|---|
| There is nothing within the product that I dislike |
| The mail sends with the signature but is not visible to the sender |
| This is a bit frustrating as users often sign off their emails not realising that the email signature is attached |
| The daily login and authentication process can be tricky at times once one changes their password |
| Use it on a daily basis and with out it work would be more difficult." |
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