Lightico vs Samsara

Side-by-side comparison of features, reviews, pricing and more

Lightico

Category: Documentation Tool
Industries: Marketing, Business, Education

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Samsara

Category: Documentation Tool
Industries: Marketing, Productivity

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Lightico reviews

Overall, Lightico has greatly improved my day to day working life. It has made things much easier, simpler and quicker. It is easy to fill in the documents required in a prompt manner to send to a customer for them to approve themselves and provides a better experience to both the customer and ourselves using it.

- Francis R. Customer Advisor

I love the way I can present to my customer the details of the plan they are agreeing to so that they can take the time to read through the details and agree to the package. I also feel the customer has a better experience as they don't have to listen to terms and conditions being read out to them

- Mark H. Loyalty

Overall my experience has been positive, the good features far outweigh any issues I have encountered.

- Tiffany c. account manager

Samsara reviews

Over all a great system for the money. Drivers take to it easily, dispatchers like the flexibility and versatility of tracking the trucks and seeing what is going on. It would be nice if you could hover or select a driver and visibly see something that tells how long they have been sitting rather than having to going into the trips and just see a paragraph that displays time.

- Bruce V. Manager

Samsara has been a great tool not only in organizing and managing out vehicles and assets, but has allowed us to successfully defend against false claims. Samsara is such a value additive software, that it dampens my frustration with the many bugs and problems evident in rushed development and poor testing for certain features. I honestly can not say this for any other software I use.

- Tate F. Director of technical operations

I am not happy with Samsara. I would not recommend Samsara. Our contract is over next month and I have already found a replacement company.

- Laina V. Safety DIrector

Pros & cons

Lightico

Pros
Presenting a clear view of all terms for the consumer makes a great experience
Good, has simplified the workflow of getting customer forms and has been a convenience to our customers
It helps for a better customer conversation and sales interaction
Overall my experience has been positive, the good features far outweigh any issues I have encountered."

Cons
You can edit before it is sent, however once it is sent you either have to explain to the customer where you made a mistake typing the t's and c's or you have to start from scratch
I dislike that when sending the documents out via email they often do not arrive/take much longer than text messages
For EE upgrades, sales
The drop down option for selecting 'Spend cap
8/10 customer get stuck on what to do
I find it's been difficult sometimes for multiple parties to sign pages both sent to the same email address or number, often they come back only 1 signed or missing a date."

Samsara

Pros
The most useful feature is instant notifications by email or text when an alarm is triggered
GPS location displays are great, and access to video clips is outstanding
We have had an excellent experience with our assigned representatives and appreciate the constant (automatic!) software updates and Samsara's dedication to meeting DOT compliance as it changes
This soft have really beautiful design
Bright , i can say maybe its like fresh design , because u want to be in apps ant design not annoying
The cameras, vehicle monitoring and GPS are very good
Managers using the web app like the ability to check-in on the cams as the drivers are on their delivery routes."

Cons
Samsara is such a value additive software, that it dampens my frustration with the many bugs and problems evident in rushed development and poor testing for certain features
The customer service is bad, they charge you even if they send you the incorrect equipment then refused to credit you account
This is the worst company on the earth!!!! Keep away
Also could not post a route larger than 20 stops, that is the limit built into Samsara, we can have routes with up to 30 stops in a day."

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