Linphone vs RingCentral

Side-by-side comparison of features, reviews, pricing and more

Linphone

Category: Communication Tools
Industries: Business, Education

Pricing

Free

RingCentral

Category: Communication Tools
Industries: Business, Education

Pricing

Essentials - $19.99

Standard - $27.99

Premium - $34.99

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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Linphone reviews

Love the features and concept. One of the few soft phones that triggers our music on hold from our sip pbx correctly. Some issues I noticed is that audio gets very distorted when other notifications are displayed on the Android phone. This is distracting as you can't hear the other party until the notification ends. There is an echo when setting up a conference call and you can't easily switch to other accounts if configured. Other than that, it works.

- Roy Reynolds

I have it set up with VoIP.ms, following their configuration instructions. It works fine so long as the phone is awake. But when the screen goes to sleep, the app does not receive calls reliably. I have push notifications turned on, but they don't seem to work. If I activate the background mode to leave a permanent notification on the screen, it receives calls, but kills the battery quickly. Neither option is workable.

- Thomas Winger

No still has problem with Version 4.6.10. If I tap chat button at the bottom right, it freezes. On the Android version, If I tap Contact, it shows two chat icons, one with green shield and the other without. If I tap one without green shield, the app gets frozen. Why is this? Very annoying this needs to be fixed. Also chats do not seem to synchronize with Mobile app and PC desktop (Linux). Hope things will be improved.

- Akiyo Nakajima

RingCentral reviews

Pretty good experience overall, though they recently started charging per message for inbound texts. (Something other vendors do not do.) The last two app versions will not allow me to switch to a Bluetooth device if it was not connected before the call started. Unable to remove buttons for unused services like Tasks, Text. (That's fine for a single user but rolling out a product org wide and not having a way to prevent users from using certain functions is just a bit no no.)

- Matt E

Just old , glitchy and bad overall. Their contracts keep their retention and reinstate themselves automatically and you can't downsize your number until your contract is up and hasn't automatically renewed itself. It also doesn't always catch all your call recordings. I was told that that is just the way it is. The call tracking is not good for me either.

- James Campbell

I am having issues with the phone picking up and not being able to connect to clients via my phone app. Phone rings and does not show who is calling nor am I able to view who is calling me. And calls that get a random tone and "mutes" so the client is talking and then when I reconnect I have to ask them to repeat themselves. Very embarrassing and unnecessary. The meetings portion works well . Please fix the call issue. This happens to everyone in my office who uses this app.

- Ileana Gonzalez

Pros & cons

Linphone

Pros
Not expensive to make international calls
Registering multiple sip extensions on Linphone and quickly register to them

Cons
It is highly dependent on the internet speed
Complicated UI
Limited Memory

RingCentral

Pros
They collect their payment from us timely
On time receipt of our payment due
Prompt corporate credit card charge of monthly billing

Cons
Call quality isn't the greatest
Sometimes there is a lag or an echo, line doesn't always switch over to voicemail
Some companies' website verification texts or calls are automatically blocked.

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4.6/5

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