Livespace vs Pega

Great, eager to continue working with Livespace, there is no doubt that the versatility and quality of its services deserve a 10/10, one of the best in the area of customer relationship management, knows how to achieve what your client It needs at all times and in a practical way.

- Brenda C.

Clear, defined templates to quickly set up particular parameters and their associated reporting so different depts that are involved in the account can run their particular reports and get the needed information quickly.

- Rafi S.

I started using it for a trial and the system seemed to check most of the boxes for our needs, BUT... One day I sent out an email through Livespace and the system completely mangled it - included a large junk of base64 code in the middle of the email (this is apparently how it handles the inline images). I sent a complaint to the sales rep who was onboarding me - silence. A few days later, I sent another email to the sales rep as well as the support mailbox - few days went by, SILENCE. I would recommend this system only if you are ready to have your emails messed up by it and hear nothing back from the company ever again. Otherwise, I DO NOT RECOMMEND.

- Rad P.

"In short I dont really use it much" What do you like best about Pega Platform? I like how it brings much of what I need to do in the day to day right to the table. It is an easy workplace. I like the fluidity of it and how hands on it can be Review collected by and hosted on G2.com. What do you dislike about Pega Platform? I wish I had more access to all of the tools. I dont use it a ton, but want to learn more. I believe it can be used with what I do more. Just need training probs Review collected by and hosted on G2.com. What problems is Pega Platform solving and how is that benefiting you? It helps bring much needed info for leads for me. Sometimes if leads are missing phone numbers it helps me be more productive and makes perofrmance increase a lot.

- Samuel B.

"Great Software for Co-Browsing" What do you like best about Pega Platform? This software is really helpful for customer service. If a customer needs help or has a question, we can immediately help them with cobrowsing. It is safe as well and you don't need to download anything. Review collected by and hosted on G2.com. What do you dislike about Pega Platform? I haven't found anything I dislike about the software so far. Review collected by and hosted on G2.com. What problems is Pega Platform solving and how is that benefiting you? Instead of customers having to reach out and be frustrated with their problem. we can fix it before the customer starts getting frustrated. The software is fully secure, so we don't have to worry about information being stolen.

- Winter G.

"Love it Here!" What do you like best about Pega Platform? I like the flexibility that the program gives me to do my day-to-day when it comes to working in the Tech SAAS space. I also know that a ton of colleagues have also benefited hugely as well Review collected by and hosted on G2.com. What do you dislike about Pega Platform? I didn't dislike anything if I'm being honest. To speak candidly, you guys really nailed it! Review collected by and hosted on G2.com. What problems is Pega Platform solving and how is that benefiting you? Well the customer expierence is huge when it comes to saling. I like how I can make sure the customer is engaging and taking full advantage of what I am telling them.

- Dan L.