Livespace vs Yesware

Great, eager to continue working with Livespace, there is no doubt that the versatility and quality of its services deserve a 10/10, one of the best in the area of customer relationship management, knows how to achieve what your client It needs at all times and in a practical way.

- Brenda C.

Clear, defined templates to quickly set up particular parameters and their associated reporting so different depts that are involved in the account can run their particular reports and get the needed information quickly.

- Rafi S.

I started using it for a trial and the system seemed to check most of the boxes for our needs, BUT... One day I sent out an email through Livespace and the system completely mangled it - included a large junk of base64 code in the middle of the email (this is apparently how it handles the inline images). I sent a complaint to the sales rep who was onboarding me - silence. A few days later, I sent another email to the sales rep as well as the support mailbox - few days went by, SILENCE. I would recommend this system only if you are ready to have your emails messed up by it and hear nothing back from the company ever again. Otherwise, I DO NOT RECOMMEND.

- Rad P.

What do you like best about Yesware? Ability to get real-time feedback to see when the email is opened or reopened. Review collected by and hosted on G2.com. What do you dislike about Yesware? Vague on who is opening email if a colleague is copied. Review collected by and hosted on G2.com. Recommendations to others considering Yesware: It is a great tool to use in sales process. I would be interested in how others have used the scheduling or attachment tracking aspect of the software. When I have used it in the past, people have had challenges in opening it so I decided to stop using that feature. I would recommend if you are working with a colleague on a project not copy them as it is difficult to distinguish who open the email. Review collected by and hosted on G2.com. What problems is Yesware solving and how is that benefiting you? Ability to see if proper follow-up is needed. If email is being opened multiple times or shared with others.

- Joshua T.

"Yesware is essential for a healthy pipeline." What do you like best about Yesware? Yesware offers accurate tracking of emails that lets me know when my prospects have opened or clicked on links with my campaigns. Review collected by and hosted on G2.com. What do you dislike about Yesware? Not much, the only issue I've ever experienced is that it's challenging to change the delivery date when the campaign is in process. Review collected by and hosted on G2.com. Recommendations to others considering Yesware: Give it a shot! It's easy to set up campaigns, and I've found it an invaluable resource for selling. Review collected by and hosted on G2.com. What problems is Yesware solving and how is that benefiting you? The biggest problem Yesware has solved for is time. The automation of my campaigns gives me so much time back in my day for selling and prospecting even more.

- Craig R.

"Very happy with YesWare" What do you like best about Yesware? I like the data provided about open rate and my favorite functionality is pop-up notifications when emails are opened. Review collected by and hosted on G2.com. What do you dislike about Yesware? YesWare and Mac, using Outlook, sometimes lose connection and needs to be reconnected to work. I hear Mac generally has more issues then PCs. Review collected by and hosted on G2.com. What problems is Yesware solving and how is that benefiting you? YesWare automically tracks emails to Saleforce and that allows me to record my data without duplicate entries.

- Andrew S.