Localist vs Marketing 360

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Localist

Category: Task Management Tool

Industries: Education, Marketing, Business

Pricing

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

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Most popular feedback for Localist

Our previous website calendar system consisted of our staff manually entering events when the public would email them to us. Even with copy/pasting each field, it would take up some time to process a lot of requests. Now, we can approve or deny events with the click of a button and the public takes the time to format the events themselves. This also allows for required fields so we don't receive events with missing information.

Frankie R.

About Localist

Localist brings together all the event management and marketing automation tools you need in one place. Our user-friendly platform makes all events (free and paid, online and in-person) more discoverable, by centralizing and automating all of your event and calendar assets. With extensive integrations and an API, Localist works with all of your existing tools. And, we centralize the event listings process with a streamlined workflow.

Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Localist reviews

We looked at many different event software solutions before deciding on Localist. It's a great product, and the customer service is unparalleled.

- Nicky E. Associate Director of Digital Media

I'm very familiar with Localist after having used it for a few years so I'm reluctant to change to a different email merge system but I do find it to be user-friendly and easy to introduce people to.

- Raymond R. Web Designer

In our particular application, there just isn't very much traffic. The idea of a dedicated event calendar can feel like too much when everyone already uses their own CRM or email lists to communicate about events. More flexible integrations would be a nice feature, like if Localist could pull in events automatically from third-party CRMs. Customizeable reminder messages and follow-up messaging would also add value.

- Craig B. Assistant Director

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Pros & cons

Localist

Pros
The solution is very flexible to our needs and the branding capabilities are impressive
The ease of use and empowerment of users to submit events
Localist is very easy to setup and administer and is a very powerful calendar platform to help manage and promote our many events on campus
Administrators love the ease of setup, reporting and the configuration flexibility."
Cons
The webinar on Channels was so confusing that it took me months to figure out what they were talking about
Again, lots of learn-by-doing
We also found an issue with users being able to create their own avatar, in some cases the avatar could be offensive and there is no way to easily "report" that to the calendar admins
Support has been generally terrible
Anything outside of the basic functionality is simply not supported and they have been unwilling to implement ANY requests that we've made
On several occasions the answers provided by support have been blatantly wrong and only through our own channels have we been able to fix problems that the vendor created."

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

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