LogicalDOC vs DocStar ECM

Side-by-side comparison of features, reviews, pricing and more

LogicalDOC

Category: Documentation Tool
Industries: Marketing, Business, Fianance, Health

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DocStar ECM

Category: Documentation Tool
Industries: Marketing, Education, Business, Financial

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20M+ Downloads
5/5

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LogicalDOC reviews

It is a robust smart system that has kept scaling, steady updating its features to accommodate new technology

- Henry O. Digital Marketer

Have not been able to fully utilize the system. Not really satisfied with the customer support.

- Baasandorj L. Head of IT

Very satisfied with how easy it is to use for our purposses. for any questions you can refer to the support desk, who always reply very quickly.

- Eveline B. IT manager

DocStar ECM reviews

Very happy overall and would purchase it again if needed.

- Carol D. Accounting

Nice document management, Can be granular with workflows but there is no documentation on workflow creation. This is probably a push to sell professional services

- Zach F. System Administrator

Storage of paper documents in the office is gone. We down sized the office. We were completely ready to go to remote working, no shut down.

- Dennis L. System manager

Pros & cons

LogicalDOC

Pros
Unlike other software equivalents, LogicalDOC is very light, flexible and intuitive
The training time is minimized thanks to its simple and clean interface
This compliments our Quality Management System and OH&S System, by providing an important auditing tool
Super easy to install and feature rich
I like the document encryption feature
I appreciate how user-friendly this software is
I like how I can organize my production files exactly the way I want to file them ..
going several years back."

Cons
I needed some assistance with a failed installation
Using LogicalDOC with MessageExport plugin (3rd paty) I was able to dump the entire e-mail database and import it directly into LogicalDDOC
Assembling and maintaining the different technologies integrated into the solutions can be a problem
For a user that has a valid subscription, this is a bit outrageous."

DocStar ECM

Pros
The thing that has made DocStar helpful at all has been the fact that our accounting team created detailed tutorials for staff use
DocStar is good for those who don't work with expense reports often as it is very baseline as far as advancements go
Very satisfied with the system and would highly recommend
The software is helpful in data management, file sharing, document workflow and many more
Software is browser support and easy to access from any system."

Cons
Everything was processed and handled manually, causing dozens of hours of work every week, errors and delayed approvals and payments, all leading to additional expenses
There are some functionality gaps but they would apply to only the largest of companies
I've got no real complaints with the product
Most of what I encountered are experiential things
They keep charges in Y that would have already been paid as part of X
Double-dipping
Their accounting team is inflexible and will refuse to work with you to resolve the problem
This was 4 months ago and they still have not come through with the request
Probably a way to get people to pay for professional services."

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