Mailchimp vs Mailjet

Side-by-side comparison of features, reviews, pricing and more

Mailchimp

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Essentials

$9.99 / month and up

Premium

$299.00 /month and up

Standard

$17.99

Mailjet

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

BASIC

From $9.65

Per month

PREMIUM

From $20.95

Per month

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

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Sir Richard Branson

Mailchimp reviews

Overall, Mailchimp is a great "my first email campaign management" tool. You'll be capturing emails and sending out marketing campaigns in no time. Simple to use, but lacking some features from more complex tools. That's not a bad thing, but you may decide to move onto something like Keap or Active Campaign if you're looking to fine tune your automations.

- Brian B. Owner

MailChimp ultimately is able to deliver quality results for every single marketing campaign we run, both for our clients and ourselves and that's pretty much what others are lacking.

- Ngenge Y. Telemarketer

One of my favourite things in Mailchimp is undoubtedly customer support. Very fast and really helpful. Even if the application is very complex, they can definitely find a fast and effective solution for you. Also, they are very polite. I wish the interface improvements of the application were made as soon as possible, so we did not need so much customer support.

- Taha Burhan E. Planning Specialist

Mailjet reviews

It started off good, as an easy to use software but later turned into a nightmare working with their support.

- Alexander R. Founder

The service is good but they block accounts without intimation even we use list cleaning techniques so critical to recover accounts

- amit m. E-mail marketing specialist

So far, given we can fix the issues in connecting to our custom domain, we are satisfied. With some reservations mentioned above.

- Alexandra N. CEO

Pros & cons

Mailchimp

Pros
We are having an amazing experience with it and will suggest you as well, because they offer excellent paid plans with depend on your subscribers
All in all, Mailchimp is an amazing solution that just keeps on giving
I would highly recommend automating your marketing through them
Our audience has loved our transition to Mailchimp (especially better formatted email on mobile) and our email senders have loved the transition too
With MailChimp the marketing team can work on emails they like to go with in-house with help of a designer and iterate which is a big win."

Cons
You are restricted to specific designs and formats only, which can be a little frustrating when your business doesn't match those categories
But there is a problem, when I wanted to link any picture or a sentence with a new window that is available online, I couldn't get where to I do
They have a really strange billing system that is designed in such a way that it sucks money out of you
I don't like the merge tags functionality
Almost always it ends up not working and it looks awkward and embarrasses in front of your customers."

Mailjet

Pros
The first and most important is reliability
My E-mails always get sent out, and they always reach their destination
I also love Mailjet because it has a useful dashboard that allows me to check and ensure that my E-mail did get sent out and reached its intended recipient
The outstanding reputation of their mail servers, which helps very much in keeping spam near zero
I can send e-mails from my website, all I had to do was associate my company's e-mails and configure my site
Powerful I use it every day."

Cons
I came into some problems with a few of my emails and the customer service was underwhelming
Much of it does not work as it is supposed to
You can waste a lot of time repeating actions until the system finally reacts
If you're sending large scale campaigns, it could ruin your email list size because of the lack of functionality around reengagement campaign parameters
But many other good companies, they are not doing this
Your problem is your problem, don't try to blame someone else."

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Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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