Mailchimp vs SaneBox

Side-by-side comparison of features, reviews, pricing and more

Mailchimp

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Essentials

$9.99 / month and up

Premium

$299.00 /month and up

Standard

$17.99

SaneBox

Category: Communication Tool
Industries: Business, Communication, Marketing, Education

Pricing

SaneBox for Business

$8.25

Per license / per month

SaneBox Standard

Starts at $7

Per user / per month

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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Mailchimp reviews

Overall, Mailchimp is a great "my first email campaign management" tool. You'll be capturing emails and sending out marketing campaigns in no time. Simple to use, but lacking some features from more complex tools. That's not a bad thing, but you may decide to move onto something like Keap or Active Campaign if you're looking to fine tune your automations.

- Brian B. Owner

MailChimp ultimately is able to deliver quality results for every single marketing campaign we run, both for our clients and ourselves and that's pretty much what others are lacking.

- Ngenge Y. Telemarketer

One of my favourite things in Mailchimp is undoubtedly customer support. Very fast and really helpful. Even if the application is very complex, they can definitely find a fast and effective solution for you. Also, they are very polite. I wish the interface improvements of the application were made as soon as possible, so we did not need so much customer support.

- Taha Burhan E. Planning Specialist

SaneBox reviews

Above all else customer support is the biggest reason I love Sanebox, especially when this is something that is lacking when dealing with companies online.

- Dianna S. Founder

Overall, my experience has been quite positive, other than the customer support issue.

- Eric Y. Attorney

The purpose of this Review is to compliment Ame of Sanebox Customer Service. I switched my Email provider to Apple iCloud. Simply put, there is an Apple formula to bring iCloud into the Sanebox brain. It took a bit of doing, principally because of an internal process involved for Apple Security. But thanks to Ame' s persistence it all worked out fine.

- Tom H. Owner

Pros & cons

Mailchimp

Pros
We are having an amazing experience with it and will suggest you as well, because they offer excellent paid plans with depend on your subscribers
All in all, Mailchimp is an amazing solution that just keeps on giving
I would highly recommend automating your marketing through them
Our audience has loved our transition to Mailchimp (especially better formatted email on mobile) and our email senders have loved the transition too
With MailChimp the marketing team can work on emails they like to go with in-house with help of a designer and iterate which is a big win."

Cons
You are restricted to specific designs and formats only, which can be a little frustrating when your business doesn't match those categories
But there is a problem, when I wanted to link any picture or a sentence with a new window that is available online, I couldn't get where to I do
They have a really strange billing system that is designed in such a way that it sucks money out of you
I don't like the merge tags functionality
Almost always it ends up not working and it looks awkward and embarrasses in front of your customers."

SaneBox

Pros
Love the ability to create my own rules to keep my inbox neat and clean and leaving only the important things
SaneBox helps me keep from being overwhelmed by my email
It helps filter messages and concentrate on what is really important
But thanks to Ame' s persistence it all worked out fine."

Cons
The support sends directions on how to uninstall...those don't work
Support does not go beyond the 'articles' on how to deal with problems
My experience was terrible
Sure, it sorts the emails you want to keep...however...they advertise a SaneboxBlackhole
Support is nearly non-existent
No contact information outside of a nearly automated "I'm sorry...
" email reply that pays no attention whatsoever to the comments made by the customer
Sane no replies and sane reminders are a tad confusing."

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4.6/5

20M+ downloads

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