Mailchimp vs Zoho Cliq

Side-by-side comparison of features, reviews, pricing and more

Mailchimp

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Essentials

$9.99 / month and up

Premium

$299.00 /month and up

Standard

$17.99

Zoho Cliq

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Free

Unlimited - $1 per user per month

20M+ Downloads
5/5

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Mailchimp reviews

Overall, Mailchimp is a great "my first email campaign management" tool. You'll be capturing emails and sending out marketing campaigns in no time. Simple to use, but lacking some features from more complex tools. That's not a bad thing, but you may decide to move onto something like Keap or Active Campaign if you're looking to fine tune your automations.

- Brian B. Owner

MailChimp ultimately is able to deliver quality results for every single marketing campaign we run, both for our clients and ourselves and that's pretty much what others are lacking.

- Ngenge Y. Telemarketer

One of my favourite things in Mailchimp is undoubtedly customer support. Very fast and really helpful. Even if the application is very complex, they can definitely find a fast and effective solution for you. Also, they are very polite. I wish the interface improvements of the application were made as soon as possible, so we did not need so much customer support.

- Taha Burhan E. Planning Specialist

Zoho Cliq reviews

"Zoho Cliq is not only as a chat application, but also as an information lifeline for the company. We can easily collaborate on multiple projects, attend meetings and screen-sharing sessions, and instantly exchange documents to bring out the best campaigns for our clients. We use Zoho Cliq for communication. It helps us feel that we are working together (physically) even when we are not."

- Xavier Tan Co-Founder, Heroes of Digital

"When we call our international team through Cliq, the audio calls and the video feature are just as good and often even better than the apps outside of Zoho. When the pandemic hit Australia, the Sydney-based team went remote. We initiated daily scrum sessions with our Australian team so we could keep tabs on what everyone was doing, and if we needed to help each other. Zoho Cliq was a good tool in regards to keeping communication channels open. We found our team was very productive even when working from home."

- Amy Gray Corporate and Governance Manager, Alpha Vet Tech

"We're constantly communicating back and forth via Cliq, and Cliq being integrated into Projects—that's brilliant. And of course, Desk is integrated with Projects, and everything's just singing."

- Stuart George Founder and Creative Director, CKP Creative

Pros & cons

Mailchimp

Pros
We are having an amazing experience with it and will suggest you as well, because they offer excellent paid plans with depend on your subscribers
All in all, Mailchimp is an amazing solution that just keeps on giving
I would highly recommend automating your marketing through them
Our audience has loved our transition to Mailchimp (especially better formatted email on mobile) and our email senders have loved the transition too
With MailChimp the marketing team can work on emails they like to go with in-house with help of a designer and iterate which is a big win."

Cons
You are restricted to specific designs and formats only, which can be a little frustrating when your business doesn't match those categories
But there is a problem, when I wanted to link any picture or a sentence with a new window that is available online, I couldn't get where to I do
They have a really strange billing system that is designed in such a way that it sucks money out of you
I don't like the merge tags functionality
Almost always it ends up not working and it looks awkward and embarrasses in front of your customers."

Zoho Cliq

Pros
Individual chats
Group chats
Automation.

Cons
Automatic statuses are not as good as some of Cliq's contemporaries
Emojis are strange
Some of the UI is not as intuitive as it could be.

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