MarcomCentral vs NinjaOne

Side-by-side comparison of features, reviews, pricing and more

MarcomCentral

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

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NinjaOne

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

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20M+ Downloads
5/5

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MarcomCentral reviews

MarcomCentral did exactly what we expected. It helped us automate our design and printing process by creating templates that took the place of our one-off designs. We were at a point where every business card, in a corporation that had 5,000 employees, was created by one of our designers. We had great support with our implementation team and customer service. They are constantly improving their product, which was great.

- Kelsey D.

Overall, our five-year relationship with MarcomCentral has been positive. While we've hit our roadblocks, the team always arises to the challenge. The software helped us create an environment where local markets can autonomously create marketing/event materials, while achieving brand consistency by locking down the branded design elements and incorporating an approval workflow. The platform, however, is not particularly strong with copy fitting, and the rich text editor does not entirely fill the design gap, so most of our more complex brochures have to be custom designed. Over the last 5 years the software has significantly progressed to incorporate our enhancement suggestions and keep up with industry trends, though at times we've experience long turnaround times for work and requests. Though, the new support ticketing system gives greater transparency into the process.

- Erinn R.

The benefits is having a location for all things brand from Sentry. We want to keep it simple for users to know where to go, and have quick and easy access to what they need to enhance their workplace duties. The software provides the resource for supporting and strengthening our brand.

- Andrew W.

NinjaOne reviews

We have been using another RMM for two years without being able to handle some basic functions well. Then we tried Ninja. Ninja is easy to use, with a low learning curve and solves important problems smoothly. Excellent patch management and simple script creation. High availability of information in the Dojo user community. Excellent mobile application. Last but most important, unlimited technical support included, even for learning, even in our language. This is priceless.

- Stefano G.

NinjaOne already offers many useful settings out-of-the-box by default. As soon as a client or server has been deployed, you can enjoy the benefits directly. With other providers, you first have to configure in a complicated way how the software should behave.

- Lucas G.

The Teamviewer licensing bundled in saved us a fortune, and when the virus hit the world, all of our users were easily able to access their desktops from home machines, laptops, tablets... all without a lot of fuss and bother. The integrated Antivirus and remote automated patching was just icing on the cake. As a new edit, I would add that Teamviewer has created some stumbling blocks since this first review, but NinjaOne is still a great solution.

- Bill H.

Pros & cons

MarcomCentral

Pros
I like the possibility to switch between languages within one portal and be able to use the portal for more than one country.Customer service team
Interactive outward-facing portal
Ability to create new features if you request and fund them
Easy to create simple, static templatesI like that it isn't limited and has numerous capabilities to integrate with other software and multiple vendor production capabilities.

Cons
No significant cons to report
The product definition process can be a bit time consuming, but the bulk upload tools help with efficiency.I do not think customers can choose the option to download and customize the same file - I've only seen either one or the other option next to a file
It would be great to have both possibilities/ two buttons (download and customize) next to a file (or perhaps I'm not aware that such an option exists).Burn through support hours quickly
Coding required by Marcom team for anything involving variable pricing by format within 1 product (single- vs double-sided included)

NinjaOne

Pros
Easy to use
Excellent portal interface
Documentation is precise, easy to follow and accurate.

Cons
No billing portal
User interface navigation is terrible
No native remote control.

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