MarketBox vs Cirrus Insight

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MarketBox

Category: Task Management Tool

Industries: Marketing, Communication, Educaiton, Business

Pricing

Basic

Starting at $40.00

Per Month

Professional

Starting at $50.00

Per Month

Cirrus Insight

Category: Task Management Tool

Industries: Sales, Business

Pricing

Starting From:

$10.00 /month

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Most popular feedback for MarketBox

It's been a great experience so far, the support team is very receptive and helpful. As customers, we feel engaged, valued and most importantly heard, when our feedback is taken into consideration! All the best to the MarketBox team!

Amine H.

About MarketBox

MarketBox helps service businesses with mobile or virtual workforces scale and grow with our eCommerce booking and business automation platform. Whether you offer at-home services, virtual consultations, or operate out of a fixed location, MarketBox has you covered. Features include customer self-booking of one-off or recurring services, payment processing, location-specific pricing, appointment packages, travel zones, travel time optimization, reminders, business management tools, and more.

Most popular feedback for Cirrus Insight

We have increased our adherence of our sales team for loading email communications and capturing information for Salesforce. Previously we struggled to get our sales team to log communications with prospects and customers consistently. I am a huge proponent of this software!!!

Jennie D.

About Cirrus Insight

You work in your inbox, not in Salesforce. No one has to force you to use email. It's easy to use and effective. We think Salesforce should be just as useful and just as simple. That's why we bring Salesforce into the inbox. To save you time and make you more productive. Now you can see and update Salesforce as you work. Sync emails to Salesforce, track email opens, create and update Salesforce records, schedule calls and much more. Try Cirrus Insight free for 14 days!

MarketBox reviews

Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.

- Charlotte S. Fitness Guru | Entrepreneur

Overall, this is a powerful and customizable booking platform while empowering our providers with proper technology to scale our business.

- Geoffrey K. General Manager

Any minor roadblocks we've encountered during the onboarding process have been not only answered by customer service but incorporated into their next round of changes/updates.

- Julie D. President & CEO

Cirrus Insight reviews

I have tried multiple email tracking apps and software. I have left Cirrus twice and ended up coming back. Now I will never leave, it is exactly what I need.

- Brian T. Regional Manager

This tool has helped us increase users adopt salesforce more to put in their activities. Its seamless sync and automated mapping for records to be linked to the right SF records. It helps do everything within inbox than logging in SF, mostly everything!

- Nitin M. Manager, Sales Operations

Technical support is good at sending 'canned' responses. I find myself frustrated that cirrus hasn't improved its usability. Please give me two things every month that make your 'standard' features of Gmail to SalesForce work without me having to invoke extra keystrokes or drag picklists to see all available options.

- Bob S. VP Innovation

Pros & cons

MarketBox

Pros
MarketBox has helped to optimize the time needed to onboard a provider, make changes to an existing booking and even better, it allows our providers to manage their own schedules with complete ease.The dashboard has real-time data for our daily sales performance, we appreciate that, since it serves as motivation for the time to hit our daily targets
The automated notification feature (Ex: When a booking is made or a customer placed an inquiry) has been crucial to our response times and our overall customer experience.
Cons
The availability section needs improvement
Some Instructors have difficulty understanding the functionality at times
Image size of the profile picture has to be less than 100kb.

Cirrus Insight

Pros
It helps sync meetings, emails and contacts to Salesforce directly through gmail and google calendar
Which is a system that all our Reps already used
We love how it can create an event or task right there in Gmail
I love Cirrus Insight so much, that I gladly put up with its issues
Because it does this automatically, and is managed from within Gmail, it makes it super easy to review contacts/accounts/opps and track emails, phone calls and meetings."
Cons
I have always had a hard time with Cirrus not working
For instance, when you restart your browser, CI will fail to load in Gmail
There is nowhere to "turn it on
" you just have to refresh the tab and wait for it to appear
No fault of Cirrus Insight
It is simply a suitability comment
Recently, for over a week they had some really bad connectivity issues where we had to login in several times per day."

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