MarketBox vs eMaint
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See the best product reviews, compare products, read reviews, and more.
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It's been a great experience so far, the support team is very receptive and helpful. As customers, we feel engaged, valued and most importantly heard, when our feedback is taken into consideration! All the best to the MarketBox team!
MarketBox helps service businesses with mobile or virtual workforces scale and grow with our eCommerce booking and business automation platform. Whether you offer at-home services, virtual consultations, or operate out of a fixed location, MarketBox has you covered. Features include customer self-booking of one-off or recurring services, payment processing, location-specific pricing, appointment packages, travel zones, travel time optimization, reminders, business management tools, and more.
EMaint X5 is the way to go! What do you like best about eMaint CMMS? eMaint is an extremely user friendly software! This CMMS allows you to empower your team and organization to excel in every aspect. From OEE metrics to simple work order management, this software does it all. The new X5 platform is structured tremendously better allowing for a more powerful output with reporting. The scheduler tool has a super intuitive UI that allows dragging and dropping work orders onto the calendar, viewing work order details from the scheduler, and much more. Dashboards are amazing and I'm really looking to the next improvements! The ability to customize a dashboard for one or many people becomes very useful with providing everyone with the information that they want and need to see immediately. Review collected by and hosted on G2.com. What do you dislike about eMaint CMMS? I dislike the lack of mobility and communication within eMaint. You can setup workflows to notify people of updates but then all of the communications get left out of the system. Lack of mobility inhibits floor personnel from using the system. Technicians end up waiting until breaks or other periods to update the system rather than having a great UI that allows them to complete what they need to in a flash. I dislike the long development timelines. Sometimes it can take a few months to see major improvements or bug resolutions. I dislike the lack of customization and development in the interactive plans. Though recent improvements in X4 make them much more powerful, there is a lot of area to make them amazing. Review collected by and hosted on G2.com. What problems is eMaint CMMS solving and how is that benefiting you? eMaint has proved itself time and time again. Having the ability to look at simple work order history that allows you to pinpoint a reoccurring failure on an asset and using the information for RCAs has allowed the organization make strategic plans. Other metrics such as, employee utilization and MTBF/MTTR, have increased planning and team strategy.
eMaint CMMS enables you to optimize workflows to reduce costs and automate preventive maintenance schedules, prolonging asset health. Gain a comprehensive view of maintenance management activity using the powerful eMaint dashboard reporting functions. Teams can access stored data from anywhere using laptops, PCs, mobile devices, or tablets via the cloud. Receive email alerts automatically should asset conditions change.
Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.
- Charlotte S. Fitness Guru | Entrepreneur
Overall, this is a powerful and customizable booking platform while empowering our providers with proper technology to scale our business.
- Geoffrey K. General Manager
Any minor roadblocks we've encountered during the onboarding process have been not only answered by customer service but incorporated into their next round of changes/updates.
- Julie D. President & CEO
"AWESOME CMMS" What do you like best about eMaint CMMS? eMaint is an excellent all-around platform for CMMS. I can keep track of WO's concisely. If I need a KPI customer support has always customized what I am needing to ensure that I am gathering the correct information. Review collected by and hosted on G2.com. What do you dislike about eMaint CMMS? The only issue I have had that is a dislike is the inability to change certain items. Contacting customer support always gets the items corrected but it would be nice not to need to go through customer support for the issue. Customer support has laways been suportive and remedy the issue quickly but it is a nisance Review collected by and hosted on G2.com. What problems is eMaint CMMS solving and how is that benefiting you? I have lowered my total WO count and my total spend by pulling that information out of reports. Total downtime is calculated clearly. I can tell operations managers how long a piece of equipment has been down based on the data from eMaint.
- Scott W.
"eMaint is your business solution!" What do you like best about eMaint CMMS? eMaint has something for everyone's business, whether it's keeping track of inventory, labor hours, or parts for your assets. Interactive maps make it easy for all levels of computer users to utilize. Review collected by and hosted on G2.com. What do you dislike about eMaint CMMS? Reporting techniques are more difficult to learn initially but have the customization capacity to do almost anything you can think of. Review collected by and hosted on G2.com. Recommendations to others considering eMaint CMMS: eMaint is a great program with a fantastic support team to help you with any of your needs. Review collected by and hosted on G2.com. What problems is eMaint CMMS solving and how is that benefiting you? We have created a company-wide safety program using eMaint. The work orders are automatically generated, contain videos to deliver a consistent message with multiple languages, and makes tracking easy.
- Scott V.
"Wonderful experience from implementation through launch and continues years after." What do you like best about eMaint CMMS? Ease of navigation and interface make for all users to be able to jump into the system and work quickly. Customer support are always very quick to respond to any question. eMaint U is a wonderful reference to pick up tricks and tips along the way. And the support system is unparalleled in my opinion. We have also expanded the scale with which we have used eMaint. it started with five of our facilities and we have since added three more facilities and are about to implement this into a ninth facility by summer. With each additional facility added the flow of implementation gets better and launching becomes a seamless transition for everyone involved. All in all, eMaint, is a system that makes for exceptionally easy implementation and use. Their education links allow for learning opportunities and webinars offer a wide array of topics to continue to learn and develop your knowledge of the system. Review collected by and hosted on G2.com. What do you dislike about eMaint CMMS? From time to time there are updates that change what is seen to the user. Most of these make for easier daily use, but every once in a while the system update feels a little clunky. As with any new product, there is a paradigm shift involved with changing how things are done. With eMaint this shift was noticeable but all staff eventually became accustomed to the new procedures. Review collected by and hosted on G2.com. What problems is eMaint CMMS solving and how is that benefiting you? We are able to get rid of the communication gap in regards to work orders. The system also provides a paper trail for keeping track of all work that is coming up or has been recently completed.
- Sean A.
|MarketBox has helped to optimize the time needed to onboard a provider, make changes to an existing booking and even better, it allows our providers to manage their own schedules with complete ease.The dashboard has real-time data for our daily sales performance, we appreciate that, since it serves as motivation for the time to hit our daily targets
|The automated notification feature (Ex: When a booking is made or a customer placed an inquiry) has been crucial to our response times and our overall customer experience.
|The availability section needs improvement
|Some Instructors have difficulty understanding the functionality at times
|Image size of the profile picture has to be less than 100kb.
|Their marketing strategy to get your buy-in
|so not dependent on latency
|Functionality not delivered as promised - on usage of tab
|QR code functionality
|Friction between implementation team and marketing team that sold this to us.
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