MarketBox vs FMS:Workplace

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MarketBox

Category: Task Management Tool

Industries: Marketing, Communication, Educaiton, Business

Pricing

Basic

Starting at $40.00

Per Month

Professional

Starting at $50.00

Per Month

FMS:Workplace

Category: Task Management Tool

Industries: Education, Business, Marketing

Pricing

Contact for a Quote

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Most popular feedback for MarketBox

It's been a great experience so far, the support team is very receptive and helpful. As customers, we feel engaged, valued and most importantly heard, when our feedback is taken into consideration! All the best to the MarketBox team!

Amine H.

About MarketBox

MarketBox helps service businesses with mobile or virtual workforces scale and grow with our eCommerce booking and business automation platform. Whether you offer at-home services, virtual consultations, or operate out of a fixed location, MarketBox has you covered. Features include customer self-booking of one-off or recurring services, payment processing, location-specific pricing, appointment packages, travel zones, travel time optimization, reminders, business management tools, and more.

Most popular feedback for FMS:Workplace

With FMS Workplace Space Management, we have provided our decision makers and end users with direct access and insight into their space data for their respective. We have also streamlined our state reporting submission process making it more effective and efficient, and allows us to dedicate more time to other needs and areas of improvement.

Eduardo C.

About FMS:Workplace

FMS:Workplace is a modular, flexible, easy-to use Integrated Workplace Management Solution (IWMS) that enables organizations to manage, analyze and report on facilities and real estate operation and maintenance (O&M) information. Access to accurate data means facilities and real estate professionals can deliver better customer service, reduce costs and improve the performance of their facilities portfolio-wide.

MarketBox reviews

Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.

- Charlotte S. Fitness Guru | Entrepreneur

Overall, this is a powerful and customizable booking platform while empowering our providers with proper technology to scale our business.

- Geoffrey K. General Manager

Any minor roadblocks we've encountered during the onboarding process have been not only answered by customer service but incorporated into their next round of changes/updates.

- Julie D. President & CEO

FMS:Workplace reviews

Able to easily track our real estate portfolio and run reports in real time.

- Phil W. Director, Global Real Estate and Facilities

I really do like the system and all of the options that come with it.

- Betty M. Facilities Supervisor

Overall our experience with FM has been a positive one. As the administrator, implementation and subsequent upgrades have been frustrating at times; but that happens with all software products. Our end users have been pleased with the ease of use and have been exceedingly happy with the amount of data they are able to glean from the system. The system has been able to quickly provide data for LEAN initiatives, national surveys, state required reports, etc. that in the past has taken weeks to gather and format.

- Lisa V. Facility Planner

Pros & cons

MarketBox

Pros
MarketBox has helped to optimize the time needed to onboard a provider, make changes to an existing booking and even better, it allows our providers to manage their own schedules with complete ease.The dashboard has real-time data for our daily sales performance, we appreciate that, since it serves as motivation for the time to hit our daily targets
The automated notification feature (Ex: When a booking is made or a customer placed an inquiry) has been crucial to our response times and our overall customer experience.
Cons
The availability section needs improvement
Some Instructors have difficulty understanding the functionality at times
Image size of the profile picture has to be less than 100kb.

FMS:Workplace

Pros
Great solution for centralizing all facets of the Facilities world into a single, robust platform
Configurability is great and most out-of-the-box tool are very usable from the start
The new FMx reporting and floorplans are great
The thing I like most is the ability to include the various modules (asset tracking, service requests, etc.) including uploading documents
Overall we're able to manage space for over 5,000+ employees in multiple locations with ease using the system
Even though we use it for basic functions, it fits our needs."
Cons
The out of the box functionality is limited, thus requiring a lot of customization
My only complaint is internal and the fact there are so many features that we have yet to tie into
Scenario Planning Block & Stack needs to be able to sync (refresh) with live production data of occupied buildings during scenario planning duration
When running patches, it takes a bit more time due to cutting and pasting data from folders."

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