MarketBox vs LeadsBridge
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Sir Richard BransonIt's been a great experience so far, the support team is very receptive and helpful. As customers, we feel engaged, valued and most importantly heard, when our feedback is taken into consideration! All the best to the MarketBox team!
Amine H.
MarketBox helps service businesses with mobile or virtual workforces scale and grow with our eCommerce booking and business automation platform. Whether you offer at-home services, virtual consultations, or operate out of a fixed location, MarketBox has you covered. Features include customer self-booking of one-off or recurring services, payment processing, location-specific pricing, appointment packages, travel zones, travel time optimization, reminders, business management tools, and more.
The major benefits we receive from LeadsBridge is that we use it to sync all of our Facebook leads into our own dashboard. This is a client back end where the client can log in and view all analytics, calls, emails etc and having the ability to sync leads into there has been fantastic and clients love it. Another massive benefit is, working in the automotive industry, clients need to act fast when it comes to leads and with leads bridge, leads from Facebook come through instantaneous. This means that when the lead is submitted, within 30minutes the client has received it and has given them a call. The benefits continue especially for those clients who have multiple dealership locations or manufacturers and want the leads to come through to different staff members. Leadsbridge offers us the ability to sync leads through depending on the answers given in the lead form. For example, if someone selected Mitsubishi as their preferred make then an email will be sent to the Mitsubishi staff, Toyota to the Toyota staff etc. You can also create audiences from the leads forms within leads bridge and their dashboard is very handy when it comes to reporting and analytics. We can see how many leads have come through today and which bridges are performing above average.
Nickolas R.
We are LeadsBridge! A diverse group of 50+ people, working remotely from all over the globe to provide the best automation experience an advertiser could ask for. Our goal is to create a seamless connection between platforms, so that marketers and advertisers can really make the best of their tools and take their campaigns to new heights.
Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.
- Charlotte S. Fitness Guru | Entrepreneur
Overall, this is a powerful and customizable booking platform while empowering our providers with proper technology to scale our business.
- Geoffrey K. General Manager
Any minor roadblocks we've encountered during the onboarding process have been not only answered by customer service but incorporated into their next round of changes/updates.
- Julie D. President & CEO
If you need a reliable way to connect multiple apps for passing lead/customer data and want to know you can access support whenever you need help, then use LeadsBridge.
- Shannon R.
I used it to connect Facebook Leads to our CRM, it required custom setup and fields needed to be tweaked in order to correctly import leads to the CRM. At the moment Leadsbridge was the only tool we found could do the work, but it required a complicated setup through webhooks, field matching, chats with support to make it work. After migrating everything to Zapier we not only streamlined lead importation through an easier process but at 3x less the cost of Leadsbridge. After using Zapier we never looked back. Also billing management can be cumbersome, downgrading and account pausing has to be done through support tickets. Payment method is only limited to credit card and the only way to stop them billing you is to cancel the account and lose access to your history. Overall cost and billing experience was very poor.
- Anthony T.
Totally positive experience, I will definitely continue to use the software.
- Rafaele B.
Pros |
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MarketBox has helped to optimize the time needed to onboard a provider, make changes to an existing booking and even better, it allows our providers to manage their own schedules with complete ease.The dashboard has real-time data for our daily sales performance, we appreciate that, since it serves as motivation for the time to hit our daily targets |
The automated notification feature (Ex: When a booking is made or a customer placed an inquiry) has been crucial to our response times and our overall customer experience. |
Cons |
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The availability section needs improvement |
Some Instructors have difficulty understanding the functionality at times |
Image size of the profile picture has to be less than 100kb. |
Pros |
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Great support and great bridge for automate our lead generation email |
I haven't had too much of a chance to do a deep dive into the platform, but I really like what I've already seen |
This is a client back end where the client can log in and view all analytics, calls, emails etc and having the ability to sync leads into there has been fantastic and clients love it." |
Cons |
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This service should have been available on facebook, out of the box |
I just regret the time I lost, when i didn't know about leadsbridge |
Their service is horrible never get back to you, takes days to reply weeks to make integrations and they rarely work |
Other than this, there really isn't much that I can complain about." |
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