MarketBox vs Litify
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Sir Richard BransonMost popular feedback for MarketBox
It's been a great experience so far, the support team is very receptive and helpful. As customers, we feel engaged, valued and most importantly heard, when our feedback is taken into consideration! All the best to the MarketBox team!
Amine H.
About MarketBox
MarketBox helps service businesses with mobile or virtual workforces scale and grow with our eCommerce booking and business automation platform. Whether you offer at-home services, virtual consultations, or operate out of a fixed location, MarketBox has you covered. Features include customer self-booking of one-off or recurring services, payment processing, location-specific pricing, appointment packages, travel zones, travel time optimization, reminders, business management tools, and more.
Most popular feedback for Litify
We have not seen the benefits we thought we would get. The software is not up to Needles and trying to make it do some of the old function is not easy. Several vendors we looked at to help us knew Sales Force but had no idea what Litify did or how a law firm operates. It has been many months and we still do not have a system up to par and we keep the Needles system running.
David F.
About Litify
Litify is the end-to-end legal operating platform designed to break down silos both within your legal team and between you and your clients. Our industry-leading platform includes customizable matter plans and intake questionnaires, a full suite of timekeeping and billing products, and native document management-all configurable in a user-friendly, no-code environment.
MarketBox reviews
Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.
- Charlotte S. Fitness Guru | Entrepreneur
Overall, this is a powerful and customizable booking platform while empowering our providers with proper technology to scale our business.
- Geoffrey K. General Manager
Any minor roadblocks we've encountered during the onboarding process have been not only answered by customer service but incorporated into their next round of changes/updates.
- Julie D. President & CEO
Litify reviews
Gathering of preliminary information from new clients, integrating legal documents to the case files.
- Graziana Z. Legal Assistant
It is a very customizable platform that allows you to oversee your cases from different categories.
- Travis T. Legal Operations
Making daily tasks more efficient
- Liz R. Systems Manager
Pros & cons
MarketBox
| Pros |
|---|
| MarketBox has helped to optimize the time needed to onboard a provider, make changes to an existing booking and even better, it allows our providers to manage their own schedules with complete ease.The dashboard has real-time data for our daily sales performance, we appreciate that, since it serves as motivation for the time to hit our daily targets |
| The automated notification feature (Ex: When a booking is made or a customer placed an inquiry) has been crucial to our response times and our overall customer experience. |
| Cons |
|---|
| The availability section needs improvement |
| Some Instructors have difficulty understanding the functionality at times |
| Image size of the profile picture has to be less than 100kb. |
Litify
| Pros |
|---|
| Litify empowers you with a lot of data and analytics, and with great knowledge comes great responsibility |
| For instance, it helps with the intake process (gathering of preliminary information from a new client) as well as with storing and loading case files easily |
| Litify is a good software that facilitates the interaction between attorneys and their clients |
| Ability to create customized reports on the fly is very helpful |
| Ideal for Plaintiff firms that work on a contingency fee basis (particularly Personal Injury firms)." |
| Cons |
|---|
| We integrated litify with our Salesforce and it has ruined Salesforce |
| Many times, we would have to open tab after tab to get an answer |
| There were errors that would consistently (multiple times a week) happen that would DELETE information |
| The fact that they tied themselves to Salesforce caused many headaches that involved an unacceptable answer of "Sorry we cannot do anything about it, because of Salesforce |
| Self customizations may be too difficult for some users requiring to hire a Salesforce Administrator which can be expensive." |
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