MarketBox vs LumApps

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MarketBox

Category: Task Management Tool

Industries: Marketing, Communication, Educaiton, Business

Pricing

Basic

Starting at $40.00

Per Month

Professional

Starting at $50.00

Per Month

LumApps

Category: Task Management Tool

Industries: Business, Marketing, Social Media

Pricing

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Most popular feedback for MarketBox

It's been a great experience so far, the support team is very receptive and helpful. As customers, we feel engaged, valued and most importantly heard, when our feedback is taken into consideration! All the best to the MarketBox team!

Amine H.

About MarketBox

MarketBox helps service businesses with mobile or virtual workforces scale and grow with our eCommerce booking and business automation platform. Whether you offer at-home services, virtual consultations, or operate out of a fixed location, MarketBox has you covered. Features include customer self-booking of one-off or recurring services, payment processing, location-specific pricing, appointment packages, travel zones, travel time optimization, reminders, business management tools, and more.

Most popular feedback for LumApps

A lot of potential, still lacking some very useful features and still has sometines unpredictable (buggy) behavior. Will contiue using it hoping that gradually it will improve. Already a big convenience compared to Zoom only meetings & classes.

Nate B.

About LumApps

LumApps is a leading Employee Experience SaaS Platform for enterprise organizations to unify the modern workforce through better communication, engagement, and instant access to information. Integrated with Google Workspace and Microsoft 365, LumApps intelligently connects people, information, and business applications to empower employees and enhance productivity. The product tailors each experience to the unique needs of the employee, from executives and managers to frontline workers.

MarketBox reviews

Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.

- Charlotte S. Fitness Guru | Entrepreneur

Overall, this is a powerful and customizable booking platform while empowering our providers with proper technology to scale our business.

- Geoffrey K. General Manager

Any minor roadblocks we've encountered during the onboarding process have been not only answered by customer service but incorporated into their next round of changes/updates.

- Julie D. President & CEO

LumApps reviews

As partner, I have managed to implement the platform to roughly 5k+ users. I can safely say that they are happy about what LumApps can offer. However some bugs are still giving problem. One of them is the grid

- Nurichsan P. UX/UI Designer

It allowed us to design a Visual Identity compliant site which Google Sites didn't. It has some good features and some annoying oversights / issues.

- Timothy B. Manager, Group Processes

With LumApps we are trying to bring 60,000 people in the same place in order to reach them all with relevant messages from the group and in order to provide them with a platform where they can share best practices and learn more about what other parts of the business are working on. However, LumApps is very good for top-down messages, it's harder to allow people to share best practices or to allow them to decide what content is most relevant for them resulting in lower levels of engagement than expected.

- Elisa B.

Pros & cons

MarketBox

Pros
MarketBox has helped to optimize the time needed to onboard a provider, make changes to an existing booking and even better, it allows our providers to manage their own schedules with complete ease.The dashboard has real-time data for our daily sales performance, we appreciate that, since it serves as motivation for the time to hit our daily targets
The automated notification feature (Ex: When a booking is made or a customer placed an inquiry) has been crucial to our response times and our overall customer experience.
Cons
The availability section needs improvement
Some Instructors have difficulty understanding the functionality at times
Image size of the profile picture has to be less than 100kb.

LumApps

Pros
Finally, the ability to create email newsletters within LumApps is AMAZING
I use that feature twice weekly
Pretty happy to have that kind of tool in a confinement moment
I also love the permissions features
Managing content is also a breeze with the permissions workflow and the timing features on content are wonderful
Features flexibility and their implementation was easy, very good documentation."
Cons
I am missing a manual for the Imerys version we use
Some of the functions are hard to find for unexperienced users (open comments below articles in groups e.g.)
The only thing worse than the actual product is support for the product
Everything is an "FR" that will take 6 months to a year to complete, or is tagged as "functioning as designed
Forcing us into a $30K implementation consulting firm contract that did nothing to help was like setting money on fire
Totally useless and disappointing
But the implementation consulting firm you forced us into was horrible, disappointing and they are just plain bad at their jobs."

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