MarketBox vs Outreach

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MarketBox

Category: Task Management Tool

Industries: Marketing, Communication, Educaiton, Business

Pricing

Basic

Starting at $40.00

Per Month

Professional

Starting at $50.00

Per Month

Outreach

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact for pricing

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Most popular feedback for MarketBox

It's been a great experience so far, the support team is very receptive and helpful. As customers, we feel engaged, valued and most importantly heard, when our feedback is taken into consideration! All the best to the MarketBox team!

Amine H.

About MarketBox

MarketBox helps service businesses with mobile or virtual workforces scale and grow with our eCommerce booking and business automation platform. Whether you offer at-home services, virtual consultations, or operate out of a fixed location, MarketBox has you covered. Features include customer self-booking of one-off or recurring services, payment processing, location-specific pricing, appointment packages, travel zones, travel time optimization, reminders, business management tools, and more.

Most popular feedback for Outreach

Great experience. Smooth during the sales cycle. Connects well to other solutions, pulling in key data on prospects. Product roadmap is also exciting (i.e. prospect insights and intelligence improving over time with AI insights).

Florence B.

About Outreach

Enable your sales team with content that works. With Outreach Engage, leads are appropriately routed to reps and entered into personalized sequences that utilize proven playbooks & messaging. Help your reps more easily engage with potential buyers by orchestrating all key sales activities like email, phone calls, and social media touches.

MarketBox reviews

Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.

- Charlotte S. Fitness Guru | Entrepreneur

Overall, this is a powerful and customizable booking platform while empowering our providers with proper technology to scale our business.

- Geoffrey K. General Manager

Any minor roadblocks we've encountered during the onboarding process have been not only answered by customer service but incorporated into their next round of changes/updates.

- Julie D. President & CEO

Outreach reviews

At first, Outreach can look a bit overwhelming, but once you get through some early training, it will become second nature and best friend for prospecting. We also use Outreach as our dialer. What I love most is the ability to make quality drip campaigns, email sequencing that can be combined with phone and LinkedIn messaging, along with integrating with SFDC. I'm also a big fan of using Snippets which is a great way to create short sentences or data that you want to include in emails, while not going overboard on boring templates.

- Nate E. Mid-Market AE

Being able to prospect, contact prospects, and manage accounts and pipeline all in one solution. Having the integration with Salesforce allows for efficiency and seamless workflows within the sales organization.

- Jim H. Sales Operations Manager

Using this software cut our call volume in half, we had our WORST sales month in 2 years, we had so many problems getting set up, their software crashes, notes fail to save, hubspot integration is a joke, stand alone you lose features like deal pipeline, you can not sort by last time called, their throttles don't work as explained, cannot text, the list of cons goes on and on...

- Matt P. CEO

Pros & cons

MarketBox

Pros
MarketBox has helped to optimize the time needed to onboard a provider, make changes to an existing booking and even better, it allows our providers to manage their own schedules with complete ease.The dashboard has real-time data for our daily sales performance, we appreciate that, since it serves as motivation for the time to hit our daily targets
The automated notification feature (Ex: When a booking is made or a customer placed an inquiry) has been crucial to our response times and our overall customer experience.
Cons
The availability section needs improvement
Some Instructors have difficulty understanding the functionality at times
Image size of the profile picture has to be less than 100kb.

Outreach

Pros
I love how Outreach keeps me organized and I can stay on top of different email sequences while analyzing different open/respond rates
Outreach is very simple to use and has everything you need and nothing more
I'm interested to see how the platform transforms into a more robust solution in the future
Of all of the different software's and products I've used while in the workforce, outreach is my favorite one
It makes my life so much easier and helps me to be super productive every single day
Connects well to other solutions, pulling in key data on prospects
Product roadmap is also exciting (i.e
prospect insights and intelligence improving over time with AI insights)."
Cons
I have found though, that most of the time it is user error, but sometimes errors are not clear
I don't know if its Gmail's API or on Outreach's side, but it needed a work around and was very frustrating
Annoying to setup, difficult to train team to use extremely well, but the very WORSE part about it is how horrible their customer support and their Billing department is
It's a tool that I'll look for in my next company or at least recommend
If you have a large SDR and Inside Sales force, it's just silly not to invest in this technology."

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