MarketBox vs ProntoForms
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See the best product reviews, compare products, read reviews, and more.
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It's been a great experience so far, the support team is very receptive and helpful. As customers, we feel engaged, valued and most importantly heard, when our feedback is taken into consideration! All the best to the MarketBox team!
MarketBox helps service businesses with mobile or virtual workforces scale and grow with our eCommerce booking and business automation platform. Whether you offer at-home services, virtual consultations, or operate out of a fixed location, MarketBox has you covered. Features include customer self-booking of one-off or recurring services, payment processing, location-specific pricing, appointment packages, travel zones, travel time optimization, reminders, business management tools, and more.
Easy to configure, create forms, create users, create roles, give access, feeding data, API Overall: Signing up the member without using paper form. That avoid the data re-entry. Pros: I have been supporting the ProntoForms Application from 4 years. All features are very easy to use and manage. All features are very effective. Users iPad might have different forms. Even a forms that has 7 pages, no issue at all. I worked on API to push data for the forms into iPad. Users submit the records and will back to the server to automatic feed into database. Customize whole cycle was great and success. Creating Users, Creating roles, security access, creating form space and forms are very easy. All features to create form are there. Customize forms can be create easily. Cons: As a software engineer, I don't see any cons on this application. But I see that a user can use either iPad or iPhone. One user cannot use both. If user want to use both there will be two license and two user. If a user can use at least two devices from same license and same user name that will great.
Need safety, maintenance, or quality management apps? ProntoForms is the leading mobile forms solution for aftermarket services. Put custom mobile form apps in the hands of your field teams fast with a no-code platform. Cut asset downtime with proactive maintenance and keep customers happy with proof of service reports. Use analytics dashboards to track KPIs like inventory turnover, QA, and asset health. These capabilities come built-in along with integration with back-office and cloud systems.
Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.
- Charlotte S. Fitness Guru | Entrepreneur
Overall, this is a powerful and customizable booking platform while empowering our providers with proper technology to scale our business.
- Geoffrey K. General Manager
Any minor roadblocks we've encountered during the onboarding process have been not only answered by customer service but incorporated into their next round of changes/updates.
- Julie D. President & CEO
Overall: There isn't many positives I can convey. I have developed safety audits for several companies, using both Predictive Solutions and iAuditor, both of which I prefer. Pronto Forms was a program that our parent company went to and wanted to be consistent and pushed it out to all of it's subsidiary companies; so I had no choice. Creating the form was no problem, however we aren't a company that is at a site for multiple months at a time, we may only be at a project for 2-3 days, and we are constantly moving employees around, which means every time you do this, you have to update your form, then ensure all the users sync the data for it to show up before they use it again. When trying to use the data, it's pointless. You enter data on the Pronto Forms site, then you have to go to a different website to get your data. Predictive Solutions is obviously the Cadillac of Safety auditing software, the one fault with them I have is that if you have to make changes, it isn't as easy as making the changes yourself, you send them into your contact for them to make the changes. Pronto Forms gives you that freedom, I will give them that, but still, as the administrator of these forms as well as having my main job function, unless you are a company that hires someone specifically to manage the Pronto Forms entry and collection, I would steer clear. As soon as our contract is up, we will be going back to iAuditor, which is far less expensive, allows up to three user devices per user (being an admin, I have to change devices regularly, and each time, it locks me out of the other device I am using). I hate giving a company a bad review, but what we were sold on and what the final product was, is light years away from each other.
- Glenn S.
Overall: It's good, I consider for keep for a time. Pros: So, It's very interesting this software, the colors, the frame position. I like because, first, we can use in a smartphone and develop advanced surveys. Also, I love that we can connect with a differents type of cloud for example G suit (I personally use) or even Dropbox, organizing and obtaining the analysis hoped. Finally, It's too easy for start and I consider essential for a SEO plan, marketing, advertising and all is in real time. Cons: It can be better, for example the settings option need be more visible. Sometimes, the connection is gone.
- Fred C.
"ProntoForms is a critical Field Service data capture tool" Pros: The form builder is very intuitive, and their support documentation site is full of useful tools to assist the form building process. Adoption was easy as well because the mobile apps are intuitive to the user. If needing additional support from their support team, they reply out quickly and follow up with support requests to ensure a positive experience is met. If we have suggestions we can submit them and they are often implemented down the road as new features--what more could you ask for? Cons: There is nothing that I don't like about this software and company as a whole.
- Lisa Z.
|MarketBox has helped to optimize the time needed to onboard a provider, make changes to an existing booking and even better, it allows our providers to manage their own schedules with complete ease.The dashboard has real-time data for our daily sales performance, we appreciate that, since it serves as motivation for the time to hit our daily targets
|The automated notification feature (Ex: When a booking is made or a customer placed an inquiry) has been crucial to our response times and our overall customer experience.
|The availability section needs improvement
|Some Instructors have difficulty understanding the functionality at times
|Image size of the profile picture has to be less than 100kb.
|The ProntoForms is an amazing tool and very useful for different types of businesses
|The use of the platform is simple, agile and with excellent benefits for the daily operation of the company
|Customers love to see images / photos of the jobs we do
|We can also drill down into the types of jobs we are completing and therefore focus on the most profitable areas of the business
|I love the amount of flexibility to operate and ability to create any end product you desire."
|Behind the scenes when setting up destinations, etc
|can be confusing
|Recover lost revenue through lost job tickets and service reports
|During transition times of heavy updates, problems and errors can arise within the mobile app and the web based portal."
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